donebyconstant

Thanks for your detailed response, I have followed your guide but now it says browser in unresponsive. Any ideas?

Hi Paulo!

I understand memory usually isn’t an issue, but in this case, it was.

This site was moved to a staging/test environment with storefront and all plugins deactivated except for woocommerce every time we run tests which were supplied above. However, it was only fixed upon raising the memory to well over what is needed.

Please can you review this issue for the benefit of others how can’t simply apply more memory to a site.

Yes its resolved but both of you didn’t get the point about memory usage.

It turns out that it needed 3GB of memory, it sounds quite excessive just to import 50 variations for example traditional shared hosting can only allocate 1-2GB memory which would mean they would need to upgrade hosting if they have this issue.

that’s a bigger fault, luckily I run my own VPS’s and could amend on the fly, some people won’t get lucky. Now whats the fix for that?

Hi,

The problem has now been fixed. It turns out that it needed 3GB of memory, it sounds quite excessive just to import 50 variations for example traditional shared hosting can only allocate 1-2GB memory which would mean they would need to upgrade hosting if they have this issue.

Hi,

Please see system report, you will see we already high-values.

### WordPress Environment ###

WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.83.1
OpenSSL/1.1.1o

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wprg_
Total Database Size: 29.23MB
Database Data Size: 24.16MB
Database Index Size: 5.07MB
wprg_woocommerce_sessions: Data: 0.42MB + Index: 0.01MB + Engine MyISAM
wprg_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wprg_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.05MB + Engine MyISAM
wprg_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_actionscheduler_actions: Data: 0.19MB + Index: 0.09MB + Engine MyISAM
wprg_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_actionscheduler_logs: Data: 0.12MB + Index: 0.09MB + Engine MyISAM
wprg_cleantalk_ac_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_cleantalk_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_cleantalk_sfw: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_cleantalk_sfw_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_cleantalk_spamscan_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_cleantalk_ua_bl: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_comments: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wprg_defender_audit_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_defender_email_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_defender_lockout: Data: 0.80MB + Index: 0.86MB + Engine MyISAM
wprg_defender_lockout_log: Data: 1.19MB + Index: 0.26MB + Engine MyISAM
wprg_defender_scan: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_defender_scan_item: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_e_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_e_notes_users_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_e_submissions: Data: 0.53MB + Index: 0.53MB + Engine MyISAM
wprg_e_submissions_actions_log: Data: 0.11MB + Index: 0.14MB + Engine MyISAM
wprg_e_submissions_values: Data: 1.22MB + Index: 0.18MB + Engine MyISAM
wprg_grp_google_place: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_grp_google_review: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_options: Data: 3.39MB + Index: 0.09MB + Engine MyISAM
wprg_postmeta: Data: 2.93MB + Index: 0.32MB + Engine MyISAM
wprg_posts: Data: 0.44MB + Index: 0.05MB + Engine MyISAM
wprg_rank_math_404_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_rank_math_analytics_gsc: Data: 0.82MB + Index: 0.77MB + Engine MyISAM
wprg_rank_math_analytics_inspections: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wprg_rank_math_analytics_objects: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wprg_rank_math_internal_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_rank_math_internal_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wprg_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wprg_term_relationships: Data: 0.06MB + Index: 0.10MB + Engine MyISAM
wprg_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wprg_usermeta: Data: 0.28MB + Index: 0.19MB + Engine MyISAM
wprg_users: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wprg_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wprg_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wprg_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wc_customer_lookup: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wprg_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wc_order_product_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wprg_wc_order_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wprg_wc_order_tax_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wprg_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wprg_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wfblockediplog: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wprg_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wfconfig: Data: 1.96MB + Index: 0.01MB + Engine MyISAM
wprg_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wffilemods: Data: 4.87MB + Index: 0.60MB + Engine MyISAM
wprg_wfhits: Data: 0.49MB + Index: 0.07MB + Engine MyISAM
wprg_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wfissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wfknownfilelist: Data: 3.51MB + Index: 0.18MB + Engine MyISAM
wprg_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wflogins: Data: 0.36MB + Index: 0.07MB + Engine MyISAM
wprg_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wprg_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wprg_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wprg_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wfstatus: Data: 0.12MB + Index: 0.06MB + Engine MyISAM
wprg_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wpr_rucss_resources: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wpr_rucss_used_css: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wpvivid_scan_result: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wprg_wpvivid_unused_uploads_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 193
elementor_library: 8
nav_menu_item: 27
page: 11
post: 1
product: 85
revision: 87
shop_order: 71
shop_order_refund: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

ManageWP - Worker: by GoDaddy – 4.9.13
Blocksy Companion (Premium): by CreativeThemes – 1.8.31
Classic Editor: by WordPress Contributors – 1.6.2
Anti-Spam by CleanTalk: by СleanTalk  – 5.177.1
CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.2
Defender: by WPMU DEV – 2.8.3
Duplicate Page: by mndpsingh287 – 4.4.8
Elementor Pro: by Elementor.com – 3.7.1
Elementor: by Elementor.com – 3.6.5
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.5.3
Site Kit by Google: by Google – 1.74.0
Login No Captcha reCAPTCHA (Google): by Robert Peake and Contributors – 1.6.11
Make Column Clickable Elementor: by Fernando Acosta – 1.4.0
Perfect Brands for WooCommerce: by QuadLayers – 2.0.8
Really Simple SSL: by Really Simple Plugins – 5.3.2
Rank Math SEO: by Rank Math – 1.0.88.1
White Label CMS: by www.videousermanuals.com – 2.2.9
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.19

WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.9
WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.11.4
WooCommerce Shipping & Tax: by WooCommerce – 1.25.28
WooCommerce: by Automattic – 6.5.1
Wordfence Security: by Wordfence – 7.5.10
WP Rocket: by WP Media – 3.11.2

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #6 - /
Basket: #7 - /cart/
Checkout: #8 - /checkout/
My account: #366 - /my-account/
Terms and conditions: #3 - /terms/

### Theme ###

Name: Blocksy Child
Version: (update to version 0 is available)
Author URL: 
Child Theme: ?
Parent Theme Name: Blocksy
Parent Theme Version: 1.8.32
Parent Theme Author URL: https://creativethemes.com
WooCommerce Support: ?

### Templates ###

Overrides: blocksy/woocommerce/cart/cart.php
blocksy/woocommerce/cart/mini-cart.php
blocksy/woocommerce/content-widget-product.php
blocksy/woocommerce/content-widget-reviews.php
blocksy/woocommerce/myaccount/my-account.php
blocksy/woocommerce/product-searchform.php
blocksy/woocommerce/single-product/tabs/tabs.php

### Action Scheduler ###

Complete: 584
Oldest: 2022-05-16 10:24:59 +0000
Newest: 2022-05-19 11:52:18 +0000

Failed: 1
Oldest: 2021-10-18 16:48:48 +0000
Newest: 2021-10-18 16:48:48 +0000

Pending: 3
Oldest: 2022-05-20 11:52:18 +0000
Newest: 2022-05-28 00:10:50 +0000

### Status report information ###

Generated at: 2022-05-20 08:42:24 +00:00

2022-05-18T22:04:35+00:00 CRITICAL Allowed memory size of 2147483648 bytes exhausted (tried to allocate 20480 bytes) in /home/kentpain/kentpaint.co.uk/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 1413

– this log is with only WooCommerce plugin enabled.

And with regards to the console; this is the only issue reported.

Mixed Content: The page at 'https://kentpaint.co.uk/wp-admin/post.php?post=551&action=edit' was loaded over HTTPS, but requested an insecure favicon 'https://kentpaint.co.uk/wp-content/uploads/2021/11/favicon-3.ico'. This request has been blocked; the content must be served over HTTPS.
post.php:1 Mixed Content: The page at 'https://kentpaint.co.uk/wp-admin/post.php?post=551&action=edit' was loaded over HTTPS, but requested an insecure favicon 'https://kentpaint.co.uk/wp-content/uploads/2021/11/favicon-3.ico'. This request has been blocked; the content must be served over HTTPS.
/wp-admin/admin-ajax.php:1          Failed to load resource: the server responded with a status of 500 ()

But this most-likely to the SSL plugin being deactivated for the log tracking.

Hi

Can you specify how the site appears when it is not working? For instance, are you getting an infinite spinner after choosing ‘Create variations from all attributes’? – yes this is correct, it spins with a blue ‘loading’ type symbol. I do understand that this usually takes some time but clocking-in at 1hr and still nothing and no website / server resources being used would lead me to believe it’s not working.

Please advise next steps. – also the example run you wanted us to try also failed.

Make sure that WordPress and WooCommerce are up to date and let us know how that goes so we can continue to help! – Don’t worry they are.

Hey,

Thanks for the support earlier, it looks like we had an issue with Plugin that is based on POS feautres. Was removed and now all good!

Best,
Josh

I can certainly do and I appreciate the help. As a fellow developer looking for easy-scape goat it’s frustrating when support clings onto something that isn’t the cause.

I suppose yes, this is the only way.

Would it not be easy to do a deeper dive onto the site itself?

HOW DO YOU KNOW THEY ARE RESTRICTING YOUR PLUGIN?

You’ve jumped to a conclusion here. & no, deactivating the plugin does not change anything.

Please review these links:

https://snipboard.io/xvR0dW.jpg
https://snipboard.io/CF9bOD.jpg

Links but no content.

I don’t believe this plugin is causing the error. And we won’t be moving to a new plugin anytime soon.

Looks like they only speak about the plugin we use currently: https://currency-switcher.com/woocommerce-stripe-payment-gateway

Again we don’t wish to use this version of the plugin.

Sure. For reference we use: WOOCS – WooCommerce Currency Switcher

Hey! – possibly.

We do use a currency switcher. Should I disable?