donkrisho

Resolved. At the same time this problem occurred, my password didn’t work (we have your full plan, with all add-ons), and I made too many attempts to connect. So finally, I have reset it, and downloaded the FFM add-on, and installed it manually.

There were already some problems in the past (such as me spending 8+ hours manually setting existing recurrent donations with Stripe, because of an update bug). In this case, maybe releasing the updates which depend one on another (with the risk to crash websites) should be done in a timely manner, not as a bulk. I wasn’t frustrated at all when that previous issue occurred – it happens, I know something about it, but this issue – again – required hours of work, and the donations being down on the website for a moment.

Do I have to check if we missed some recurrent donations?

Hi Matheus,

Thank you for also replying to me via email. Here is where I am at: The WP Rollback now worked, therefore, I could revert back to the old GiveWP version. Obviously, I had the FFM addon deactivated. Then I updated the core plugin, and it worked. However, I can’t update the FFM addon plugin – it shows v2.0.4, and no updates are available with WP updates page. I refreshed it several times, cleaned the server cache, cleaned the CloudFlare cache, it is still not coming up. Naturally, when I activate it, it crashes the website.

Am I supposed to wait for that FFM update to show up, or is there a link to download it and update manually via FTP? We are using several specific additional fields in a couple of donation forms.

Thanks!

The plugin I mentioned is ‘WP Force SSL’.

Hi Emili,

Thanks a lot for the follow-up.

As a matter of fact, 2-3 days later, the logos reappeared in the generated PDF’s, on its own, without me doing anything. Or maybe it is because I have installed the plugin which was sending any HTTP traffic to HTTPS, that is the only action which might have had some impact.

Hope it is useful for the other cases.

Thanks again.