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Viewing 15 replies - 1 through 15 (of 31 total)
  • Thread Starter donshapiro

    (@donshapiro)

    Thanks DearHive,

    While it was beyond me to understand all the technical issues your multiple testing discovered, this caused me to focus on that one page. I have noticed that while I can fully render page 4 in Acrobat (on a gaming computer!), it is slow. And it is only this page which doesn’t show when all the pages have graphics and images.

    The PDF itself couldn’t be corrupt or the rest of it wouldn’t render or it would have multiple rendering issues instead of just this one page and no other. I could see the page in Canva where it was created. I have used downloaded pdf’s from Canva of this document with page 4 to successfully print a copy and send it to others.

    Based on this, I started testing the construction of this page. First, I deleted the page and recreated it with the same elements. Page 4 still didn’t show. Then I started focusing on each element. There was a photo image and a vector graphic that is supplied by Canva. I tested the page without the photo image. Still no Page 4. I tested the page with no photo image and no graphic. Page 4 showed. I tested with the photo and no graphic. Page 4 showed. I replaced the graphic with another from Canva and page 4 showed.

    It was the specific vector graphic that was corrupt and creating the problem for the entire page. I use this artist graphics throughout the PDF but this particular one appears to have been corrupt.

    Problem solved.
    Don

    Thread Starter donshapiro

    (@donshapiro)

    DearHive,

    Thank you for responding.

    PDF works perfectly in Acrobat. I have Acrobat running right now and I can see page 4 and every other page. I have sent this PDF to others and they can see the entire PDF. It also works perfectly in Canva where it was created. It works everywhere except when it is loaded in the PDF Flipbook plugin.

    The testing page you linked to is not a testing page. It is an academic article.

    I just loaded the PDF to Yumpu publishing and they were able to publish the entire PDF and all pages show.

    Let’s focus on the issue which is only the plugin and not any other way of showing this PDF. If you want me to email the PDF directly to you so you can test this yourself as opposed to trying to lift it off the plugin page, I would be happy to do so.

    Thread Starter donshapiro

    (@donshapiro)

    Well, it just worked!!! Maybe your trying it tweaked the cache.

    Thanks!!!!

    Thread Starter donshapiro

    (@donshapiro)

    Hi,

    Thanks for letting me know about FB cache. I was sort of thinking about that as a possibility. We have used the link with the triangle so extensively that I can see how it would be cached within our profiles.

    Don

    Thread Starter donshapiro

    (@donshapiro)

    Hi Peter,

    Thanks for the explanation. I’ve spent some time playing around with this and have discovered something Social Meta doesn’t handle that may call for some more image fields.

    If I put an image URL in default field, it will always go to that image and Facebook will not offer any other options. Often in Facebook, we will see a tiny arrow that allows us to pick from more than one image pulled from a page. But if we put an image in the Default image field, that’s all we get and nothing else.

    If we do not put any image in the Default image field, then Facebook will present us with two image options.

    Now, here is the real quark. If you go to the website in question (https://pleaidians.net), you will see a big blue book image in the right sidebar, a purple triangle in the left sidebar and a mutli-colored music album in the footer. These are the three largest images on the page and I believe the only images on the home page.

    Now watch the bouncing ball. If we place the purple triangle in the default image field, we get the purple triangle in our Facebook link. If we place nothing in that field, we are only offered the blue book and music album but not the purple triangle.

    Since we set up this site, we have never been able to get Facebook to ever pull that purple triangle on its own. Only when we lock down the spec to just that image will Facebook pull it. All three images are well over 200×200.

    So, when Facebook in all its stupidity doesn’t like certain images when left to its own devices, we would like to be able to specify (lock down) more than one possible image to choose from in the Social Meta page. I would like to see 4 image fields available. That way, we can control what images are used and if we put more than one in under default, then Facebook will give us the option as which to choose.

    Our problem with this website is we want to go back and forth between the blue book and the purple triangle. We can’t do that right now with your software. It’s either the blue book or the triangle.

    Thread Starter donshapiro

    (@donshapiro)

    Peter,

    Can’t thank you enough for the education. I’m not a techie so I just go along until something doesn’t work then need to learn something new. I had no idea Facebook created its own Open Graphic Objects code (OG). All these years, I thought meta titles and descriptions were enough. Facebook I guess loves to make things more complex or rather thinks the world should revolve around it so they now force us to add OG meta data. Who knew?

    The Facebook Debugger worked great. Showed the OG errors. I never paid attention to All in One’s Social Meta feature out of ignorance about these things. I activated it and figured out how to work the specifications and all is well with the world. Now my OG code shows in the page source and the debugger shows no errors.

    One thing that may need to be changed is All In One’s description about the Default Image title setting or this could be a glitch. If you set it to Default, it does not read the image specified in the post and puts the default into the OG image. You have to set it to Custom for it to use the Custom image you specify in your post Social Meta settings.

    Thread Starter donshapiro

    (@donshapiro)

    Hi Nobita,

    That’s fine. I haven’t done the upgrade yet to try this out. I made some customizations to the Theme based on the code you gave me so I have to make sure I find all of that before I upgrade. I’ll let you know how it all works out in a new post.

    Don

    Thread Starter donshapiro

    (@donshapiro)

    Did some more test.

    This time I installed your Plugin on a different WordPress Theme (Responsive) that has the least number of plugins. This is a core installation I use to test things when other things don’t work on my more complex theme installations. Same problem.

    Here is the page I just created:

    https://leadership.firstconcepts.com/test-download-button/

    When you click the download button, it takes you to this page which is simply the media file with a player supplied by WP:

    [audio src="https://leadership.firstconcepts.com/wp-content/uploads/2013/12/The-Awakening-Part-I.mp3" /]

    So this is now happening on two different themes as well.

    Thread Starter donshapiro

    (@donshapiro)

    Well,

    Everywhere I just checked this, it’s opening a page with an audio player on it. Yet to see a file download box (forced download). Checked both Firefox where we are logged in as an administrator and on Chrome where we are not logged in. Both browsers do the same thing. Then I clicked on the link here and when I clicked on Download, it did the same thing.

    These are the facts I am experiencing on multiple browsers. I’m a very experienced WP users working with over 20 Plugins and am used to testing and retesting under a variety of situations.

    Don’t have a clue why your Plugin is behaving this way. Maybe you can test on multiple systems and configurations and see what happens. Is it possible your computer is configured in a way that allows your Plugin to work?

    Thread Starter donshapiro

    (@donshapiro)

    Oh,

    One more thing to add to this which may help figure it out.

    I did add another Plugin called Easy Download Button to see how it would work and got the same redirect problem. So the issue is not simply with your particular code. It is with any code that creates a download button. When Permalink Finder sees a linked download button, it believes that page should have a .asp extension on it.

    Don

    Thread Starter donshapiro

    (@donshapiro)

    Hi Ashley,

    Thanks for adding the ideas.

    Don

    Thread Starter donshapiro

    (@donshapiro)

    Fact stranger than fiction. I’ve had to trouble shoot a lot of strange stuff and usually, it finally makes sense. This is one of those that still doesn’t. The issue has nothing to do with your Plugin. Your questions about Themes and Plugins caused me to do a lot of testing.

    I have several WP installations with different themes and so I went to another theme that had the fewest Plugins. Your Plugin worked perfectly. That narrowed it down to the Plugins on the site I originally tried this in which is my most complex website as far as the backend goes. I have Redirection and it was showing continual redirects of this page though I had not added a redirection for this page.

    What I had noticed from the beginning was that on this particular page and only this page, the permalink was being reset to have an .asp extension. Even if I told the permalink what extension I wanted the .asp would be added on (I use the WP Extension Plugin to define extensions on pages so I can match some page titles to an older website with 301’s).

    The default is no extension which is what I was doing. The Plugin was correctly set to no extension. But the .asp was being added causing the page to never be found. If I then set the extension as something like .htm, it would turn around and create a page that was .htm.asp !!!

    Another Plugin I use is Permalink Finder. It appears that for some reason when your shortcode is used in a page, Permalink Finder believes this page should have a .asp on it and so it was redirecting the permalink with a .asp added onto the existing permalink even if the permalink already had an extension.

    The solution, as strange as it may seem, is to make the pages permalink have an .asp extension to begin with. Then Permalink Finder is as happy as clam and does nothing.

    Which leads to a fascinating question. What is it about your code that causes Permalink Finder to insist the page should have a .asp extension on it. This hasn’t happened on any of my other pages on any website even media and music intense ones. So I’m thinking there is some type of conflict between your code and Permalink Finder that forces it to do this. Just a guess at this point.

    So I’ve fixed the problem and understand who the culprit was but I don’t have a clue as to why it was occurring. And that still bothers me.

    Gee, life was so much less stressful before computers wasn’t it?!

    Thread Starter donshapiro

    (@donshapiro)

    I am not assuming anything. I never said that you and all the others don’t care a lot. I know you do care. You shouldn’t get insulted or anyone else when someone points out a perspective issue between those “in the know” and the average user. I’ve worked with thousands of people who care about customers and visitors like you do. But that caring does not necessarily mean that you and others have clear knowledge of how the average non-techie actually experiences websites 100% of the time.

    Everyday companies, websites, products and more do things that customers and visitors don’t like. The people who created all these things do care. They care a lot. They do a lot of research. They try to listen to visitors and learn from them. Even with all that, they still don’t get it right all the time.

    The reality is that high levels of technical expertise and continual involvement in the behind the scenes of things like WordPress can easily cause people to not be aware of all that customers experience. They may think they know. They want to know. They care. But human nature causes them to not always see the world through the same eyes as the average visitor or customer.

    I’ve been studying this phenomena for a few decades now. I have observed it in all types of people and all sizes of organizations both with technology and other types of products. Be very careful not to confuse caring and actually being able to walk in the website visitors shoes.

    I can personally tell you that on a daily basis I discover things about websites that bother me. When I tell the company about it, they are usually pleased to learn this so they can do something about it. No matter how much you and others care, you can’t always see things the way the web visitor does. I happen to have a unique wiring that allows me to experience everything as if I knew nothing about the thing I’m dealing with. I still experience WordPress websites and other websites as if I knew absolutely nothing about how they operate. Very few people have this ability once they acquire a significant amount of knowledge about something.

    So please do not be insulted because I’m trying to help you and others see through the eyes of the customer. Open your mind to the reality that it is very difficult to walk in the shoes of non-techie, everyday web visitors. No matter how much you may think you think like them, you don’t. This isn’t about caring. It’s called being human. And that’s why we need to listen carefully to the perspective of others instead of getting insulted by it.

    Blessings!

    Thread Starter donshapiro

    (@donshapiro)

    I don’t mean to be rude. I’m a nice guy.

    I know there is a lot of good support here but this issue bothers me.

    Let’s be clear about navigation bar buttons and any button that appears to be clickable on a website. The people that have asked for this to be unlinked are WordPress Theme users, not everyday Joe and Mary website visitors. What I’m hearing is that the Website administrators and developers have lost touch with how Joe and Mary think. They may like the idea of unhooking that for some reason but they haven’t thought out how this affects non-techie, non WordPress backend people.

    I don’t care if everyone who uses this theme asked for it to be unhooked. That’s not what Joe and Mary want. I focus on how non-techie, everyday web visitors experiences things. If some of the administrators wanted this unhooked, that should have been a special added feature for them instead of taking it away from the rest of us who simply want to satisfy Joe and Mary.

    One of the biggest problems in the world of technology is that website designers and coders become out of touch with the non-techie people who actually experience this software on a daily basis. This is a classic example of that.

    Thread Starter donshapiro

    (@donshapiro)

    Thanks for sharing the link with me on that thread.

    Saying it doesn’t make it so as the old saying goes.

    Just because the Theme Developer says this was done by design doesn’t mean it’s okay and it’s not a coding error.

    When there is a main navigation bar item, people except that to take them somewhere 100% of the time. This is the universal law of website design. An individual designer does not have the choice to do it otherwise and say it is okay. He says that people don’t expect that to go anywhere. This is not true. Where is his evidence.

    If there is a navigation bar item, people absolutely expect it to go somewhere every time. When it doesn’t, they think the website is broken. This is what the visitor thinks. The Developer saying it’s by design doesn’t stop all these people from thinking somethings wrong with the website. The developer is out of touch with the way the average non-techie visitor experiences websites.

    A coding error is an error is an error. Calling it by design doesn’t make it so. It’s 100% wrong and very bad coding. Nothing to debate here. It’s just plain wrong.

Viewing 15 replies - 1 through 15 (of 31 total)