dorcaestela

Hi! I just found out what is causing the cart empty issue.

First of all, thanks for replying and trying to help. Here was my problem:

My database reached storage capacity, therefore pages such as cart or checkout couldn’t refresh to users entries since there was no left storage to keep saving sessions (wp_woocommerce_sessions). The issue was temporary fixed because I made some space available in some tables inside database. But it reached a point where I couldn’t delete more data (since is important and necessary data) until database used quota surpassed available storage capacity.

If someone is trying everything they can to fix this problem, and it persists trying checking out your website’s database storage capacity in order to make sure that the issue is not caused by Woocommerce or other plugins (such as cache plugins).

I talk to the web-host support team and acquired a better host plan with unlimited database storage capacity. Problem fixed.

Ps: If you delete WooCommerce, product list won’t be deleted>>> regarding the question I made in my first comment.

• This reply was modified 6 years, 1 month ago by dorcaestela.

I’m having the same problem here. I did all steps you mentioned. For a momentary solution (only for 24 hours) these steps will fixed the empty cart issue:

– WooCommerce / Status / Tools
– Clear WooCommerce transients
– Clear Expired transients
– Recount Terms
– Clear customers sessions
– Update database (Give it a few minutes until database is updated)

THEN

– WordPress settings
– Permalinks
– flush (clicking save button)

I’ve been told that this issue in my site might be caused for having “session” issues; contacted my site’s web-host and the problem seems to come from WooCommerce.

I would love to know if (like the comment above) by deleting WooCommerce would do the trick; but Deepak Kumar did not mentioned if by deleting WooCommerce, your products list might get deleted as well, or not, or if he installed WooCommerce again and created the product list all over again; or if the products list remain intact regardless deleting and re-installing WooCommerce. Too little information to be left for conclusions.