Forum Replies Created

Viewing 15 replies - 1 through 15 (of 36 total)
  • Would you like me to send my WooCommerce status report? I would prefer to send that to you directly as opposed to publicly.

    I am also having the same problem. Since the last plugin update it seems, variation gallery images are duplicated and you cannot remove them.

    @onesterkin, I have done that. Awaiting your reply…

    I am also having this same issue. The wordpress app was authorized and I have the correct api key, client id and client secret. No matter what I try, the plugin keeps telling me the client id and client secret is invalid. I know with 100% certainty that all values are correct, so what’s the trick to getting your plugin working? I’m using 1.0.15 on WordPress version 5.9.2.

    Please advise….

    Steve

    Thread Starter dotcominfo

    (@dotcominfo)

    Ok, good to know. Thanks!

    Thread Starter dotcominfo

    (@dotcominfo)

    That did the trick. Normally that setting is just always on. I guess it got turned off at some point. Thanks!

    Thread Starter dotcominfo

    (@dotcominfo)

    Yes, absolutely. Check out vsotoskin.com

    I am having the same problem. Simply wanted to disable admin notifications for users changing their passwords. Unchecked the box for that in your plugin settings, saved the changes and then tested changing a password. Email still comes through every time.

    Thread Starter dotcominfo

    (@dotcominfo)

    Just had an email exchange – got everything sorted out.

    Thanks for the excellent, fast support!

    Thread Starter dotcominfo

    (@dotcominfo)

    That was it! Can’t believe I missed that.

    Thanks!

    Thread Starter dotcominfo

    (@dotcominfo)

    I appreciate your support!

    Thread Starter dotcominfo

    (@dotcominfo)

    Unfortunately not. This is a live website, and their host doesn’t support staging versions of the site. Therefore, I’d need to set it up elsewhere and honestly, this isn’t the kind of problem that warrants that kind of time investment on my end.

    It’s clearly a bug in the plugin, but since the incorrect order number is still linking to the correct WooCommerce order, it’s rather a trivial problem, but my customers (and me) would of course like to see it working properly.

    If that’s what you need in order to move forward with troubleshooting, then it may just be easier to find an alternative and begin recommending that solution to my customers who need this functionality.

    Thread Starter dotcominfo

    (@dotcominfo)

    
    ### WordPress Environment ###
    
    WordPress address (URL): REMOVED FOR PRIVACY
    Site address (URL): REMOVED FOR PRIVACY
    WC Version: 4.0.1
    REST API Version: ? 1.0.7
    WC Blocks Version: ? 2.5.14
    Action Scheduler Version: ? 3.1.4
    WC Admin Version: ? 1.0.3
    Log Directory Writable: ?
    WP Version: 5.3.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.2.28
    PHP Post Max Size: 175 MB
    PHP Time Limit: 240
    PHP Max Input Vars: 1000
    cURL Version: 7.68.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.45
    Max Upload Size: 150 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.0.1
    WC Database Prefix: wpl0_
    Total Database Size: 33.15MB
    Database Data Size: 29.18MB
    Database Index Size: 3.97MB
    wpl0_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
    wpl0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpl0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpl0_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpl0_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
    wpl0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpl0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wpl0_em_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wpl0_ewwwio_images: Data: 0.18MB + Index: 0.12MB + Engine MyISAM
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    wpl0_ihc_reason_for_cancel_delete_levels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wpl0_ihc_user_logs: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
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    wpl0_ihc_woo_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_ihc_woo_product_level_relations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_indeed_members_payments: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    wpl0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpl0_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpl0_litespeed_optimizer: Data: 2.24MB + Index: 0.08MB + Engine MyISAM
    wpl0_options: Data: 3.30MB + Index: 0.42MB + Engine InnoDB
    wpl0_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wpl0_pmxi_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wpl0_redirection_items: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wpl0_redirection_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpl0_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_sliders: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_sliders_bkp: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_slides_bkp: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wpl0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpl0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_usermeta: Data: 0.27MB + Index: 0.30MB + Engine InnoDB
    wpl0_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wpl0_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpl0_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpl0_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpl0_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpl0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpl0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpl0_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpl0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpl0_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpl0_wfconfig: Data: 1.28MB + Index: 0.00MB + Engine InnoDB
    wpl0_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_wffilemods: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    wpl0_wfhits: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
    wpl0_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpl0_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpl0_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
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    wpl0_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_wflogins: Data: 0.16MB + Index: 0.06MB + Engine InnoDB
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    wpl0_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpl0_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpl0_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    wpl0_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpl0_woodmart_wishlists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpl0_woodmart_wishlist_products: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpl0_yoast_seo_links: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    wpl0_yoast_seo_meta: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 228
    client-logo: 6
    cms_block: 36
    custom_css: 1
    el_events: 27
    event: 5
    gs-logo-slider: 6
    location: 5
    logoshowcase: 51
    nav_menu_item: 63
    page: 24
    post: 28
    product: 24
    product_variation: 50
    revision: 309
    shop_order: 502
    shop_order_refund: 1
    tribe_events: 3
    tribe_organizer: 1
    tribe_venue: 4
    vc_settings_preset: 1
    woodmart_sidebar: 3
    wpcf7_contact_form: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (24) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.6
    Classic Editor: by WordPress Contributors – 1.5
    Contact Form 7: by Takayuki Miyoshi – 5.1.7
    Duplicate Post: by Enrico Battocchi – 3.2.4
    Enhanced E-commerce for Woocommerce store: by Tatvic – 2.3.3 – Not tested with the active version of WooCommerce
    Envato Market: by Envato – 2.0.3
    Event List: by mibuthu – 0.8.3
    EWWW Image Optimizer: by Exactly WWW – 5.2.3
    Indeed Ultimate Membership Pro: by indeed – 8.7.2
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.1
    Redirection: by John Godley – 4.7.1
    Slider Revolution: by ThemePunch – 6.1.8
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.16.22.24
    
    Product Customer List for WooCommerce: by Kokomo – 2.9.2 – Not tested with the active version of WooCommerce
    Extra Product Options (Product Addons) for WooCommerce: by ThemeHigh – 2.1.2 – Not tested with the active version of WooCommerce
    WooCommerce Authorize.Net Gateway: by SkyVerge – 3.2.3 – Not tested with the active version of WooCommerce
    WooCommerce Stripe Gateway: by WooCommerce – 4.3.2 – Not tested with the active version of WooCommerce
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.4 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 4.0.1
    Woodmart Core: by  – 1.0.21
    Wordfence Security: by Wordfence – 7.4.6
    Yoast SEO: by Team Yoast – 13.3
    WP Logo Showcase Responsive Slider: by WP OnlineSupport – 2.4.1
    WPS Hide Login: by WPServeur
    NicolasKulka
    tabrisrp – 1.5.6
    
    ### Inactive Plugins (1) ###
    
    LiteSpeed Cache: by LiteSpeed Technologies – 2.9.9.2
    
    ### Must Use Plugins (1) ###
    
    ManageWP - Worker Loader: by GoDaddy –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #7 - /hta-store/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Woodmart Child
    Version: 1.0.0
    Author URL: https://xtemos.com
    Child Theme: ?
    Parent Theme Name: Woodmart
    Parent Theme Version: 4.5.2
    Parent Theme Author URL: https://themeforest.net/user/xtemos
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-product_cat.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0
    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php version 3.4.0 is out of date. The core version is 4.0.0
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2020-03-16 10:38:06 -0700
    Newest: 2020-03-16 10:38:06 -0700
    
    Complete: 61
    Oldest: 2020-03-04 04:51:58 -0800
    Newest: 2020-03-31 09:34:16 -0700
    
    
    Thread Starter dotcominfo

    (@dotcominfo)

    No, we’re not using anything like that.

    Thread Starter dotcominfo

    (@dotcominfo)

    That would’ve been helpful input two and a half months ago. We are using a different plugin for swatches that is much better supported.

Viewing 15 replies - 1 through 15 (of 36 total)