DOTonPAPER

Hi,

If you use the plugin with the shortcode in the page, the payment can only be collected at the moment the booking request is made.

For the WooCommerce integration, our plugin sends the information regarding the booking to the WooCommerce Cart and everything is handled by WooCommerce. Once the order is made, the information regarding the booking can’t be edited (dates, extras etc.)

We have in plan to add the feature to send payment links, so users can pay after the request is made and approved by the admin. This feature will be implemented in version 3.x of the plugin.

Hope this clarifies things.

Best Regards,

Support Team

Hi,

So just to understand you want the first client to be able to book from 6-8 of November and the next one to be able to book starting with the 9th of November. In this case, you want the night from 8th to 9th of November blocked automatically? This will not be possible.

Best Regards,
Support Team

• This reply was modified 3 years, 11 months ago by DOTonPAPER.

Hi @fidohh,

Because of this being a particular case. Is it possible to write to us via the contact form here: https://pinpoint.world/contact so we can check for you?

Best Regards,
Support Team

Hi,

This issue is caused because the PHP version isn’t the one recommended by WordPress. Please keep the plugin and the PHP version updated to the latest ones.

Best Regards,
Support Team

Hi,

Yes, your customers need to have a PayPal account.

Best regards,
Support Team

Hi,

Because when updating all of the files are overwritten so any modification is deleted. You have to back up the CSS files and just overwrite them back after the update is made.

Best Regards,
Support Team

Hi,

Is it possible to send us some details via the form here: https://pinpoint.world/contact so we can investigate as we haven’t seen this issue before.

Best Regards,
Ovidiu
Support Team

Hi,

There shouldn’t be an issue, we will check why the plugin doesn’t show the version correctly.

Best regards,
Suppor team

Hi Matthias,

Have you updated from Free version? If so you need to simply deactivate the Free version and install the Pinpoint Booking System PRO version. You can delete the FREE version afterward. The calendar, the settings, and the translations will be automatically added to the PRO version installation.

Best regards,
Support Team

Hi,

We fixed the issue in the latest version.

Best Regards,
Support Team

Hi,

This feature is available only for the PRO version of the plugin.

Best regards,
Support Team

• This reply was modified 4 years, 1 month ago by DOTonPAPER.

Hi Bob,

Is it possible to write here:https://pinpoint.world/contact and give us a link so we can see why this issue is appearing?
We haven’t received any complaints regarding incompatibility with NextGen Gallery.

Best Regards,
Support Team

Hi,

After you enable morning checkout you need to remake the availability to resolve this issue.

Best Regards,
Ovidiu
Support Team

Hi,

Sorry, this is not possible and we don’t have it planned for the next releases.

Best Regards,
Support Team

Hi,

This is not possible.

Best Regards,
Support Team