DreamHost_ElliceS

Hi Shelley – Were you able to set up your account? If you still need support, feel free to let me know the email address you used when submitting through our contact form; I can check on that for you!

And yes, our support team is available for assistance via 24-hour email & LiveChat support, forum, premium callback support, and on Twitter @DreamHostCare. You’re also welcome to hit us up on Facebook if you feel so inclined ??

Thanks!

Ellice S
DreamHost Staff

Yes, message us! If you’d like, post your domain in this thread so I can locate your DreamHost account and check on your ticket as well. Thanks!

Hi!

I looked into this for you and it looks like your site can use some optimizing, as it seems to be running into some memory limits. I sent you an email with info and suggestions. I hope that helps! Feel free to reply to my email if you have any questions! ??

Thanks!
Ellice S

Hi there!

I see you were able to address the slow load issue with one of our LiveChat techs earlier today. ?? It looks like wp-super-cache seems to be helping, as I see your site loading pretty quickly now.

If you run into any other issues or have any questions for us on our end, feel free to start another LiveChat or submit a ticket from the “Contact Support” link in the web panel.

Thanks!
Ellice S
DreamHost Staff

I was able to do a manual DNS push for your domains, bananaconcocco. I hope that helped! I replied to your support ticket as well, so if you run into any trouble, please reply to the email directly; I’ll help ??

Thanks!

Hi kyem615,

I believe you posted in our Discussion Forum as well. You’ll need to make sure your domain is set to “Fully Hosted” rather than “parked” in the Manage Domains page, which it is currently set to. If you have any trouble, please reply to the email I sent you.

Thanks!
Ellice S
DreamHost Staff

This might help: https://wiki.dreamhost.com/Run_PHP_from_cron

Feel free to contact our support team directly too if you have any questions: https://www.dhurl.org/dhsupport ??

Hey pathofwrath, your wp-config.php file just needed to be updated. I answered your question in your forum post here as well. ??

Hey Tracy!

Ellice from @dreamhostcare here! That bad_httpd_conf error was a result of DNS propagation since you recently changed your nameservers to point to us. DNS propagation can take anywhere from a couple minutes to a couple days (usually a few hours). But it looks like your site is just about done propagating, since I can see it on my end, and from what I can tell here:

https://www.whatsmydns.net/#A/crazyasnormal.com

If you don’t see the site yet, give it some time, or try these in the meantime:

https://wiki.dreamhost.com/Clear_cache
https://wiki.dreamhost.com/Flush_DNS

Hey Brittany!

I noticed you tweeted us about an hour ago @dreamhostcare and I just wanted to follow up with you here — Happy to hear you got your website set up!

If you need any support, you know where to find us! Thanks so much for being patient. ?? Enjoy playing with your site!