Andrew DS a11n

Hi there,

When I visited on of your product category pages, I’m no longer seeing the Add to Basket buttons on your products.

https://itemsofwonder.co.uk/product-category/spirtual-gothic-and-pagan/spiritual-wellbeing/crystals/

Looks like you have been able to resolve this on your own, but let us know if you need further help.

Thanks for sharing that! I see that your site is still running on WordPress version 6.1.4. Please consider upgrading to the latest version, 6.2.2.

https://www.ads-software.com/download/

My site especially backend of website is super slow after trying to import this historical data.

The process may have stalled at some point. Can you please try going to?WooCommerce > Status > Tools > Clear analytics cache, click Clear, and check your site again?

If the site is still slow, check under?WooCommerce > Status > Scheduled Actions?to see if any stuck processes are preventing the updated information from being imported.

I can see that your site’s database is a bit huge at >1GB, so that may be contributing to the issue at hand.

Hi there,

Can you please go to WooCommerce > Settings > Tax > Standard rates and take a screenshot of that page?

You may upload it to https://snipboard.io/. Please share the link with us after uploading.

Hi there,

I would suggest hosting the file locally in your site’s server. We don’t have control over how the Google Drive app behaves, so we can’t prevent it from being opened when the link is clicked.

Hi there,

Thanks for reaching out!

is there any way to configure that customers only can make orders by bill after e.g. 4 orders?

Can you please provide more details on what you wish to achieve? What do you mean by “make orders by bill”?

@sabeelmansoof Feel free to copy the text and paste it inside a Code block in your next reply.

@abs2020 “Ready for Pickup” isn’t a default email notification. But you may have some sort of Local Pickup plugin installed on your site. Can you confirm this by checking your Installed Plugins?

Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Hi there,

“Ready for Pickup” isn’t one of the default order statuses in the WooCommerce plugin:

https://woocommerce.com/document/managing-orders/#order-statuses

To have “Ready for Pickup” as an order status, I highly recommend the premium extension called Custom Order Status.

I hope that helps!

Hi there,

Is there a plugin that we can use for Woocommerce, which allows you to add little icons for accom with pictures like you see on all accommodation sites eg. kettle, bed, beds, WI-Fi, linen, shower, TV etc…

If you can cite a sample webpage that has this feature, we’ll be able to make some suggestions. ??

• This reply was modified 1 year, 5 months ago by Andrew DS a11n.

Hi there,

Sounds like you will need to edit your WooCommerce filter to display sale items first on your archive pages. This link may be helpful:

https://stackoverflow.com/questions/71778399/wooocommerce-order-on-sale-first-products-inside-shop-and-archives

Hi there @louist95,

After pressing the Refund button, you should be able to specify the amount that you wish to refund. Are you not given that option?

Hi there,

When a page is set as the Checkout page, it will overwrite the contents of the page. You can try unassigning the page in WooCommerce > Settings > Advanced.

@lorro Thanks for chiming in and recommending the Sequential Order Numbers plugin! That is indeed a good suggestion to ensure a more structured number ordering system in your store.

@yergomezz In case you’re interested, you may learn more about this plugin here:

https://woocommerce.com/products/sequential-order-numbers-pro/?aff=10486&cid=1131038

EAN plugin is “EAN for Woocommerce”.

Can you please try reaching out to the developers of EAN for WooCommerce as well and ask for assistance?

https://www.ads-software.com/support/plugin/ean-for-woocommerce/

The plugin also seems to have its own import tool. Can you try that option if that works better?

As I’m not seeing anything off in your System Status report, we suggest following these steps to eliminate a conflict between WooCommerce and your plugins and theme:

• Temporarily switch your theme to Storefront.
• Disable all plugins except for WooCommerce.
• Repeat the action that is causing the issue.

If the problem does not persist after completing the conflict test, it indicates that the conflict was with the deactivated plugins and/or theme. To identify the specific plugin causing the conflict, reactivate your other plugins one by one, testing after each activation, until you pinpoint the one causing the conflict. You can find a more detailed explanation of how to conduct a conflict test here.

Before you begin:

Please ensure that you have a reliable backup of your entire site and database. Most hosting companies provide this as part of their subscription, but you may also consider using a service like Jetpack. Having a backup gives you peace of mind knowing that you can restore your site if anything goes wrong.

Additionally, I recommend installing a plugin called Health Check & Troubleshooting. This plugin, developed by the WordPress community, allows you to disable plugins and switch themes without affecting your current site visitors.

Hi there,

The Published Dates of existing products shouldn’t be affected by the import. Can you please share the name of the EAN plugin you’re using?

To help us troubleshoot the issue, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.