Hi @wagenbachmj,
My name’s Dave, I’m a WordPress Developer at Bluehost. I agree the folks at Wordfence are great and we have plenty of customers that use Wordfence without issues.
I’d love to get to the bottom of this! If you wouldn’t mind sending me the domain you’re having trouble with Wordfence on at the link below, I’d be happy to take a look at the account and make sure our support team is giving you the best information.
https://daveryan.blog/contact/