dserspro

Dear frajorg22!

After checking on the backend, we found that all the 4 WPML plugins installed on your WordPress might have made it failed to link your website to DSers, please deactivate all of them and try to link the website to DSers again to check if it works then.

If it still doesn’t work after all the 4 WPML plugins are disabled, please deactivate all the other plugins installed, except for WooCommerce, and try to link the website to DSers again. When it works, please activate them one by one to locate which one caused the issue exactly.

Please kindly let us know the name of the plugin which caused the connection issue if you finally find it, thanks!

DSers support team

Dear frajorg22!

Thank you for reaching out.
DSers tech team is now looking for the reason of this issue, we will reply you as soon as we find out the problem.
We will get back to you here when we get any solution for this issue.

You can also contact DSers support team, we will assist you and help to check online.

DSers support team

Dear niz91

We hope that the issue has been solved by now.
Please feel free to contact us on Messenger or contact us by email.

We are more than happy to provide our help.

Have a great one.

DSers support team

Dear Niz91!

Thank you for reaching out.
Could you please share your DSers account email and your store url so that team could check for you.
Or you could simply contact us on Messenger and online support team will follow y our issue.

Look forward to your reply.

DSers support team