dtrindade

Hi @jules-colle
Not using the pro version.
Thanks for the response -it seems it’s the issue is being caused by Contact Form 7 Multi Step Pro plugin when used incombination to yours.
Is this a known issue?
Thanks

Issue fixed – plugin conflict with Redis caching plugin

Hi @khungate
I’m having the exact same issue.
My mailchimp used to be connected to my shopify store. I then sussessfully synced with the staging Woocommerce website (which I’ve since disconnected) but now really struggling to connect to the live site.

Here’s the details as per your request to Overdriver:

Plugin 2.3.4
WordPress 5.3.2 running Astra theme.
Running PHP version: 7.1.33
no logs as it just keeps trying to connect
caching plugins installed but deactivated

thanks

the problem seems to be fixed. was a plugin conflict

Hi. Thanks for the quick response.

I’ll email login details now.
Thanks
Dan