Forum Replies Created

Viewing 15 replies - 1 through 15 (of 26 total)
  • Plugin Author dubtools

    (@dubtools)

    Marking as resolved. Cheers.

    Plugin Author dubtools

    (@dubtools)

    Hi Will,

    Apologies that we haven’t got back to you. Clearly a notification went missing somewhere in the pipeline.

    Currently, you could untick the ‘Use ColorBox to display Photos’ option from the plugin’s options page and then use an alternative lightbox plugin that you prefer.

    Hope that helps. Again, apologies for the delayed response.

    Cheers

    Plugin Author dubtools

    (@dubtools)

    We should also mention that if you do see an error message on the URL regarding Authentication, then that is most likely caused by your Photo Albums being publicly inaccessible, and not an issue retrieving photos from Facebook Groups.

    Plugin Author dubtools

    (@dubtools)

    Hi Smitherinez,

    While we’ve never specifically tested the plugin with groups, it pulls photos based on your Facebook ID (or in this case, maybe your Groups ID) – you can find the ID between the 3rd and 4th slashes within the URL of your Facebook Photos page.

    https://www.facebook.com/YourFacebookID/photo_stream

    If you take your Facebook ID and put it within this URL:

    https://graph.facebook.com/YourFacebookID/albums

    Then visit the URL with your browser you should be able to see a page of text (JSON) data, so if you don’t see an error message within the first few lines, then the plugin should be able to retrieve the albums and photos successfully.

    Hope that helps.

    Cheers.

    Plugin Author dubtools

    (@dubtools)

    Hi jk119,

    Sorry, the plugin is only intended to bring in Photos at this time.

    We’ll definitely have a look at this for a future release.

    Cheers.

    Plugin Author dubtools

    (@dubtools)

    Marking as resolved. Cheers.

    Plugin Author dubtools

    (@dubtools)

    Marking as resolved. Cheers.

    Plugin Author dubtools

    (@dubtools)

    Hi jk119,

    Sorry, there is currently no way to show the albums description.

    We’ll definitely add it to the wish list for the future.

    Cheers

    Plugin Author dubtools

    (@dubtools)

    Hi adzay,

    The plugin pulls photos based on your Facebook ID – you can find the ID between the 3rd and 4th slashes within the URL of your Facebook Profile page.

    https://www.facebook.com/YourFacebookID/photo_stream

    Also, there are currently no options for the shortcode, it is simply:

    [dub-facebook-albums]

    Your Facebook ID is set within the plugin’s settings page, this is so the plugin can retrieve and cache the Facebook data – if it was more “dynamic” so your client could input a variable, then it would suffer from longer load times as it would have to retrieve their Facebook data with every page load.

    Apologies, but we have no intention of adding this functionality to the plugin at the moment, as it’s caching ability is one of the main reasons it was created.

    If you wish to load Facebook data based on a submitted variable, we’d recommend having a look at leveraging the same Facebook Graph API as this plugin does:

    https://developers.facebook.com/docs/reference/api/

    Cheers

    Plugin Author dubtools

    (@dubtools)

    Marking thread as resolved. Please let us know if we can assist you again when the site is accessible via the internet.

    Plugin Author dubtools

    (@dubtools)

    Hi RCHA4U,

    In your particular instance, I think the album titles are being hidden by the CSS styles on (approximately) line 175 of the page.

    The CSS styles include something like:

    body, input, textarea, .entry-content {
        font: 16px/1.5em times;
    }

    This means that the font size is 16 pixels high and has a line-height of 1.5em.

    The 1.5em line-height is what is causing the album title to be cut in half horizontally.

    I would guess that this is caused by your theme’s CSS styles. They flow down through the page eventually affecting the album titles.

    Depending how knowledgeable you are with CSS, we can recommend 4 options:

    1. The easiest option is to pick a different theme from the WordPress theme library. Hopefully, a different theme would not affect the album titles.

    2. Next option is to add some code to the bottom of your theme’s styles.css file. You should be able to find this in Appearance > Editor > then select Styles.css from the list of files on the right hand side. And you should be able to insert these lines at the bottom:

    .dub-fa-title a {
        line-height: 1em !important;
    }

    However, this will only fix the album titles being cut in half horizontally, they will still be limited to one line – so they can be cut in half vertically if they are wider than the album photo. Please note: This is the default style for the albums. If you wish to show the full album title, you will need to create your own custom CSS styles, which is the third and fourth options below.

    3. Third option is to disable the plugin’s CSS styles, and add your own to the theme. If you go to Settings > Facebook Albums > and untick the box labeled “Mimic Facebook CSS Styles”. This will remove all CSS styling from the albums, but you will have to add your own styles via the theme if you wish to style it. We would only recommend this option if you have some intermediate CSS knowledge.

    4. Last option would be to continue with option number 2, and overwrite some of the plugin’s CSS styles by addng them the the base of your theme’s CSS files. We would recommend this option if you have a basic CSS knowledge.

    I hope that helps and isn’t too confusing.
    Cheers.

    Plugin Author dubtools

    (@dubtools)

    Thanks for that,

    There’s no reason that it shouldn’t work, the Facebook API returns valid data.

    Which leads us to your localhost connection, could I trouble you to contact us again when the site is hosted publicly so we can assess it there?

    Sorry we can’t offer you too much more help at this point. Hopefully we can assist you again when the site is ready to go.

    Plugin Author dubtools

    (@dubtools)

    Ok, would you mind sharing the Facebook ID you’re using in the plugin settings with us?

    Please email it to: mail [at] dubtools.com and we’d be happy to take a look.

    Failing that, at this point the localhost issue is probably the next best thing to rule out.

    If that is the case, while we have had no problems running it over a localhost connection previously, there are too many variables (server, firewall, etc.) to really make a fair assessment at this point.

    Thanks

    Plugin Author dubtools

    (@dubtools)

    Hi 3lizs,

    What steps have you completed from the ‘Help and Troubleshooting’ section of the plugin settings page?

    Admin > Settings > Facebook Albums

    Also, WordPress is (generally) free to use.

    Cheers

    Plugin Author dubtools

    (@dubtools)

    Thanks for the reply and feed back / review. Much appreciated.

Viewing 15 replies - 1 through 15 (of 26 total)