Minh Nguyen

Hi @WFGerroald,

One of our client sites was down for almost 10hrs last night due to the same error as well. Although we have Wordfence (WF) on the site for a couple months now and for all of sudden the error just breaks the site.

Is this error happen when WF plugin trying to update itself and failed or WF just throwing the error when other plugins update failed? Is this error related to the plugins update at all? Can you confirm this?

This is very important to us because we have Wordfence on all of our client sites and many of them have WF premium as well.

Thanks
Minh

• This reply was modified 5 years, 9 months ago by Minh Nguyen.

Thanks, @tinypng. After update to WooCommerce 3.5.3, the issue seems to be there still. I will add the filter to the theme to disable image resize function from WooCommerce to see if it fix the issue.

Cheers,
Minh

@tinypng: Is it safe to enable auto compression for TinyPNG on WooCommerce 3.5.3 now?

In the mean time, if you want to redirect users after they submit the form, you can add this JS block to the page where the form is located:

jQuery(document).ready(function(){
    var submit_btn = document.getElementById("es_txt_button_pg");
    // Remove the default onclick event handler
    submit_btn.onclick = null;
    
    // Add custom handler on click event
    submit_btn.addEventListener('click', function(){
        var result = es_submit_pages(event, window.location.href);
        if(result === undefined){
            setTimeout(function(){
               window.location.href = 'URL you want to redirect users to';
            }, 2000);
        }
        return result;
    })
});

• This reply was modified 7 years, 6 months ago by Minh Nguyen.

Hi @mansi-shah,

Do you have an ETA on when will this feature be available?

Thanks,
Minh

Same concern here. It would be great if we know this plugin will be updated to accomodate the change from Salesforce.

Thanks,
Minh

Ah ha,

I found my mistake in the pardot-custom-wp-load.php file. I had a typo in the path to wp-load.php file on my server.
This is the updated one:

<?php
define('PARDOT_WP_LOAD', '/home/drivedev/public_html/dev.project/core/wp-load.php');

Now the popup window is having the right content except it couldn’t pull any form I have on my pardot account.
Popup Window

This is the screenshot of my Pardot forms list:
Forms List

This is the screenshot of my Pardot settings in WP back-end:
Pardot Settings

Sorry for my dump mistake above and please let me know if you can see anything wrong with my settings.

Regards,
Minh

Hi Cliff,

Sorry for not having the image accessible. I think the issue is with the tinymce/pardot-forms-shortcode-popup.php file when it creates the body html for the popup window.
This is the message I got when click on the Pardot button on the WYSIWYG:
Message

And this is the console log error
Console Error

Please let me know if you have any idea of what may be the reason. Like I mentioned above, the site has custom WP folder structure:
/
__core/
______wp-admin/
______wp-content/
______wp-includes/
______…
__drive/
______themes/
______plugins/
______uploads/
__wp-config.php
__index.php
…

Thank you so much for your help on this.

Regards,
Minh

Hi Cliff,

Thanks for your quick response.

Yes, I did create a custom file to set the path to wp-load.php file. That fixed the error but then I have this message and I couldn’t find where did you check for the wp-config.php file.

Error Message

Please help me on this.

Thank you!
Minh