Stonehenge Creations

Hi Mark,
Thank you for your remark. I am not sure of wrapping in a paragraph is necessary, but I will look in to it and update the FAQ section if needed.

Hi @sinitita,

Thank you very much for your kind words.

I totally agree with not having all recipients in the “To” field.
In the plugin description on this forum as well as at the top of the email box in your WordPress Admin is says: “Each email will be sent to each recipient individually.”
Processing each email separately also allows you to use personal information in the email content using the Events Manager Booking Related placeholders (#_BOOKINGFORMCUSTOM{first_name} for example).

The recipients section in the email form does display all the selected email addresses based on their booking status, but as soon as you click “Send Email” all emails will be sent one by one.

So, you are not sharing any other email addresses or other information with your recipients. The recipient will see his/hers email address in the “To” field and your email address in the “From” field.

This error has been solved in version 2.0.1

HI @akimovda,
Thank you for reporting this. I will look into it right away.

Thank you @dgoldak,
That patch will make me stay with EED 2.11.5.

I have tried the 3.0 beta, but a lot of filters have been taken out and migrating made me loose client info such as company names and vat numbers. There is also no filter to correct the date format in EED 3.0 if your website is not using the US date formatting.

• This reply was modified 3 years, 2 months ago by Stonehenge Creations. Reason: Typos

In most cases a no-show means they need to make a new booking and pay again.

If you want to make an exception for this particular booking, you can change line 85 in /wp-content/plugins/stonehenge-em-move-bookings/stonehenge-em-move-bookings.php to:

// If only one event is returned, it's the current event.
if( count( (array) $EM_Events ) < 1 ) {
	echo '<span style="color:red;">' . __('No Events Found', 'events-manager') .'</span>';
	return;
}

• This reply was modified 3 years, 4 months ago by Stonehenge Creations. Reason: Typo

You can only move a booking if the original event has not taken place yet (still in the future). If only one future event is found, the plugin assumes that the booking is already for that event.

It sounds like you are trying to move a booking for a past event.

Hi Michael,

Thank you for your explanations. It turns out that my first thought was indeed correct. “A thousands separator was being added.”

I will release a public update tonight, but for now the fasted way to solve this for you is to manually edit one line of code.

In /stonehenge-em-mollie/includes/class-gateway.php go to line 136 and change
number_format( $EM_Booking->get_price(), 2)
to:
number_format( $EM_Booking->get_price(), 2, '.', '' ),

That will ensure a decimal dot and no thousands separator.

Kind regards,
Patrick.

Hi @menard1965,

What happens if the amount is below 1000€? Does the error occur then as well? It could be that above 1000 a thousands separator is added, which Mollie cannot handle.

If the error also occurs with a lower price, please try to enable a second payment method (for example Sofort) in your Mollie Dashboard, please.
Normally, upon redirection to Mollie, the checkout page would list all available (activated) payment methods for your website. If you only use one, the checkout page could be confused, because it cannot show options (being only one payment method).

Please let me know.

Usually they try again and succeed in 2nd instance.

That second instance is technically a new booking.

Setting the toggle to “No” will mark the first instance (booking) as “cancelled” in your Admin, but does not send out the Booking Cancelled Email for that booking ID.

When your customer initiates a second try, Events Manager will always create a new booking.

All these transactions are displayed in the Events Manager Transactions Table and the Transaction ID’s correspond to the ones in your Mollie Dashboard.

Kind regards,
Patrick.

Hi Eddy,
There is a toggle in the settings page to solve exactly this issue/confusion.

See these two screen shots of the Dutch and English settings page.
Dutch: https://pasteboard.co/4AaFTYxe6ryF.png
English: https://pasteboard.co/Pc7T86BmjTLS.png

As the help text indicates, this toggle will prevent Events Manager from sending the Cancelled Reservation email based on the payment status only.

Please check if your toggle set been set to “No” in
Events > Payment Gateways > Mollie > Settings.

Hi Caroline,

Since the email form is shown on the “Manage [Event Name] Bookings” page, the Events Manager User Capabilities determine the access to that page.
See: Events > Settings > General > User Capabilities.

Users with the ‘manage_bookings’ (All, but subscribers) will be able to send to emails to bookings of their own events. Users with the ‘manage_others_bookings’ (editors and adminstrators) can send emails for all events.

Have you also openend your browser console window, like I suggested? It could very well be that your API key is not being accepted.

Please tell what your external API Search response is in your browser console window.

Are you filling out the location address fields first, so the search button knows what to look for? If not, nothing can be found.

Please also open your browser console window, because the external API search response will be displayed there.

HI,

The Piwik plugin is an alternative for Google Analytics. That has nothing to do with rendering maps.

I am not sure what you mean by “where I have no problems with automatic location recognition”.
The map will default to 0,0 if you save not saved any coordinates to your WordPress database after having clicked the “Search Address” button.