Dustin Hartzler

If you have the database, then use that database to create a test site with only WooCommerce installed. You don’t need to do a full backup if you have a database. The site will look wonky, but the data will be there.

Then try the WooCommerce exporter.

Could you still use the same plugin and duplicate to a different server just so you could export the products without running into the timeout error?

And are you exporting from the Products area of your site? Or the WordPress Exporter? I’d recommend trying from the Products area and see if that export can be completed.

It sounds like your server is timing out before the export can be completed.

Would it be possible to clone your site and install it on a different server? You can use a tool like Duplicator to make an exact copy of your site, then you can start making modifications.

Here’s a how to guide to make the clone:
https://optimwise.com/copy-migrate-wordpress-sites-with-the-duplicator-plugin/

I don’t know of any plugins that will allow this functionality.

You’ll need to hire a developer to create this customization for your store.

If you deactivate all plugins except for WooCommerce, what exactly happens?

Are these billing fields or shipping fields?

If you mark the product as a virtual, downloadable product, then no shipping options or fields will be displayed upon checkout.

So when someone clicks on the link it downloads the video? I see a password protected page from Vimeo.

Could it be settings on Vimeo?

I’m asking if you’ve tried creating a downloadable product, straight in WooCommerce and bypassing Digital Goods Checkout.

I want to see if it’s that plugin or WooCommerce that’s causing the issue.

> to eliminate unnecessary fields in checkout

What fields are you trying to eliminate?

Did the 3.3.1 version fix the issue?

What does the Vimeo URL look like?

The best solution we have is the Conditional Shipping and Payments extension. This will give you the ability to hide shipping options when the right conditions are met.

The searching for partial SKUs is a known issue and will be fixed in 3.3.2

Did the released version of 3.3.1 fix the issue?

Did you submit a ticket for the support team to take a closer look? Please remember to put a link to this forum thread.