Dusza

I had the same experience. I plan on sending emails to all appropriate people on LinkedIn.

I had the same experience. I plan on contacting them via LinkedIn.

Similar story with one of my sites. If “Add Global Site Tracking Code ‘gtag.js’ (Optional)” is checked then I’m able to receive data into GA however the tracking code is firing twice which will result in double stats. If I uncheck this option then no ecomm data is received in GA.

If you click SUPPLEMENT FACTS, which is a toggle area, you’ll see a blank area. move your mouse until the hover shows the arrows and expand icon. Once you click expand then exit full screen, you’ll see the gallery appears as it should.

additionally, if a coupon was used you wouldn’t want to delete it since it’s attached to a sale and coupon usage stats might be useful

I recently started getting these same emails and haven’t been able to find a solution of better clarity yet.

I’m not sure this is theme or plugin related. I disabled all plugins and reverted to the default theme. I was able to FIX the problem b/c each product was set to hidden under “Catalog visibility” which you’ll find near the publish and visibility settings. All of my products were set to hidden which I have no idea how that happened (there are other users in the system too). This all makes sense too b/c direct links to the products worked however category pages which use search would not display any.

Try editing Catalog visibility settings.

I am using WPengine and my stage environment works fine however the live site has the same problem … users must be logged in to add to cart which is very odd considering I did a full site clone to stage and things work there.

I am getting similar automated emails from wordpress. is there any way to disable these emails?

Thanks Joe … this worked.

@ellabella I created a temporary fix. see post:
tracking-button-and-info-not-showing-on-order-history

so i created a temporary fix for this. to start off, i tested a clean install of wordpress with only woocommerce and aftership enabled as plugins. aftership.com was getting updates of tracking #’s i entered from my wordpress install too. i think the notes for aftership indicate it hasn’t been tested w/the most current version of wordpress or woocommerce so i’m hoping that’s all it is and they’ll update things soon.

to fix things i did a huge ‘no no’ by editing the aftership plugin itself. why is doing this a bad idea? for starters anytime the aftership plugin updates it’ll wipe out the modification i created. this was a last resort and temporary solution.

step 1, open up /wp-content/plugins/aftership-woocommerce-tracking/aftership.php

step 2, go to line 456 where you should see echo $track_message_1 . $values['aftership_tracking_provider_name'] . '<br/>' . $track_message_2 . $values['aftership_tracking_number'] . $required_fields_msg;

step 3, change that to: echo $track_message_1 . $values['aftership_tracking_provider_name'] . '<br/>' . $track_message_2 . '<a href="//track.aftership.com/' . strtolower($values['aftership_tracking_provider_name']) . '/' . $values['aftership_tracking_number'] . '" title="Track Order" target="_blank">' . $values['aftership_tracking_number'] . '</a>' . $required_fields_msg;

This was tested on an order without a tracking # and no errors were thrown.

you might want to follow this @ellabella

https://www.ads-software.com/support/topic/tracking-button-and-info-not-showing-on-order-history

same results here w/the latest version.

… it also looks like if I have multiple categories setup within this plugin, then use the form via short code, that multiple categories are not being recorded. Would this be a bug?