Divanshu

Hi,

This would not be possible as we have lots of users already using this site for years.

Is there any way to fix this with a htaccess rewrite or a filter?

Hi,

The website is setup in a subdirectory with the folder name including an &.

This is a client’s website so was already setup, I don’t think anything was specifically done to allow for the & in the url.

All other functionality works fine just this specific page seems to have an issue.

We use it to control the version of Gutenberg used in case there are any issues, such as conflicts like this one

Hi,

Here is the troubleshooting text: https://pastebin.com/uzCGdCyt

Hi,

I have updated to the latest version of the plugin.

I don’t see the troubleshooting button, here is a screenshot of what I see: https://i.imgur.com/iflu5Yb.png

Thanks, figured out the issue was old MX records on the domain as well as a missing DMARC record.

Hi,
Yes, the preview email to myself works fine. However, if I set up a test list with me as the subscriber, the status shows sent, but I don’t receive anything. The same thing happens with anyone else on the list.

The status shows as sent to all subscribers, but nothing is actually received.

Thanks

Hi, any update on this?

Sure, here it is:

name: 
email: 
PHP version: 7.4.28
MailPoet Free version: 3.88.2
MailPoet Premium version: N/A
MailPoet Premium/MSS key: 
WordPress version: 5.9.3
Database version: 5.7.37-40-log
Web server: Apache
Server OS: Linux pod-155870:apache2_74:242 5.4.0-1069-gcp #73~18.04.1-Ubuntu SMP Wed Mar 30 06:23:51 UTC 2022 x86_64
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
PHP max_execution_time: 3600
PHP memory_limit: 512M
PHP upload_max_filesize: 50M
PHP post_max_size: 100M
WordPress language: en_US
Multisite environment?: No
Current Theme: **** (version 1.0)
Active Plugin names: iwp-client/init.php, add-to-any/add-to-any.php, cart66/cart66.php, *******, contact-form-7/wp-contact-form-7.php, custom-post-template/custom-post-templates.php, disable-comments/disable-comments.php, disable-gutenberg/disable-gutenberg.php, events-manager/events-manager.php, formidable-pro/formidable-pro.php, formidable-views/formidable-views.php, formidable/formidable.php, kebo-twitter-feed/kebo-twitter-feed.php, mailpoet/mailpoet.php, paid-memberships-pro/paid-memberships-pro.php, protect-wp-files/pwpf.php, social-networks-auto-poster-facebook-twitter-g/NextScripts_SNAP.php, ultimate-social-media-plus/ultimate_social_media_icons.php, wd-instagram-feed/wd-instagram-feed.php, wp-no-category-base/no-category-base.php, wysija-newsletters/index.php
Sending Method: PHPMail
Sending Frequency: 30 emails every 30 minutes
Send all site's emails with: default WordPress sending method
Task Scheduler method: WordPress
Cron ping URL: https://******?mailpoet_router&endpoint=cron_daemon&action=ping
Default FROM address: 
Default Reply-To address: 
Bounce Email Address: 
Total number of subscribers: 1632
Plugin installed at: 2014-05-05 01:59:31

Hi,
I think you misunderstood what I said.

The test email with the host as the sender selected works fine, however when sending a newsletter, it doesn’t work.

Thanks

I was able to resolve it by adding this to the functions.php of my theme.

add_option( 'mwl_obmode', '' );
update_option( 'mwl_parsing_engine', 'HtmlDomParser' );
update_option( 'mwl_rendering_mode', 'rewrite' );

Hi, any update to this? We have sites where we need to keep Gutenberg enabled, so what you’ve suggested isn’t a good solution.

Hi,
I have done that, but the issue is still there: https://i.imgur.com/IAjpPA3.mp4
I also think this is not an appropriate solution since there are sites where having Gutenberg installed is needed because of other plugins or functionality.

I just tested on a brand new blank WordPress installation, with only Gutenberg (11.0) and advanced Gutenberg (2.8.2) installed, and it’s still not showing up. Screen recording: https://i.imgur.com/GhU1DAx.mp4

I have also tested on another site and the same thing happens