dyin

@wpo365 thanks for the clear and fast reply. I will keep an eye on it.

Same here, I think. Couldn’t find it in the logs anymore today.

Thanks for all the work.

@ckadenge thanks. I posted a feature request

This honestly pisses me off a bit (sorry). My images were all optimized. Plus missing images on a product page needing a cache clearing is not a professional look.

Is there a way to fix the issue by resetting the credit and regenerating everything?

• This reply was modified 1 month, 3 weeks ago by dyin.
• This reply was modified 1 month, 3 weeks ago by dyin.

@ckadenge I understand. I could not find a place to ask for feature requests for the app.
Perhaps you already put it in or someone else did.

one more in the logs:
[Fri Aug 23 11:57:45.324372 2024] [error] [pid 4046139] mod_proxy_fcgi.c(911): [client 13.74.98.221:0] AH01071: Got error ‘PHP message: PHP Warning: Attempt to read property “ID” on null in /data/sites/web/website/www/wp-content/plugins/bold-page-builder/bold-builder.php on line 1273; PHP message: PHP Warning: Attempt to read property “ID” on null in /data/sites/web/website/www/wp-content/plugins/bold-page-builder/bold-builder.php on line 37’

My error log is full of those messages

@wpo365 the issue is fixed. Thanks for following it up with Microsoft for a swift solution!

@wpo365 ah damn. I am sure Microsoft will be slower to fix. I have pressed the button anyway. Our sales season starts in September and I really hope they manage to fix by then.

• This reply was modified 2 months, 2 weeks ago by dyin.

@wpo365 Hey Marco, thank you for informing me. I am happy I can pause my troubleshooting for the time being ??

@wpo365 it seems like this behavior is also the same for CF7 forms. All worked till 27/07. So I am looking at the plugins that have been updated since then.
Those are:
CF7
Woocommerce
WPO365

I can’t find any real reason from my end why it stopped replying to the customer iso ourself. I must admit that CF7 & Woocommerce are likely candidates for this behaviour (haven’t had many bugs in this plugin). But I can’t rule out anything yet.

@carolm29 I can’t think of anything except keeping things up to date. I can give you the status logs if that helps.

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@wpo365 Thank you for the extra info. I will continue my investigation. Strange that is worked for several years and I didn’t change anything.

for extra info. The behavior was not there before and we didn’t change any settings. Something changed during the summer as we are closed and I did do some updates (woocommerce, WPO365, wordpress, …)

@wp_media thank you for the extra info. I will investigate.

it can be fixed my using the mousover text. I finally found it myself.