dyszczo

Hi @pearon,
As the “Flexible Shipping Connect” service has been disabled, it must be turned off manually in some shops that were using the built-in UPS Live rate feature.
Please go to /wp-admin/admin.php?page=wc-settings&tab=shipping&section=flexible_shipping_connect and click the “disconnect” button.

Best regards,
dyszczo

Hi @vincenzo1993dg,

That is some strange error. It seems like one part of the plugin is loaded and is trying to use code from the other part that is still in process of being loaded.
We will try to fix it ASAP but for now try to disable plugin, upgrade WC and then enable it again after WC upgrade is fully completed.
Please let us know if plugin started successfully after the upgrade.

Best regards,
dyszczo

Hi MikaelG,

We can’t reproduce the issue :/
Could you provide as with more info? Maybe screens of your tax and shipment settings and WooCommerce system status?

Best regards,
dyszczo

Hi,

the line in consideration concerns validation, so unsanitized input is not a problem and I can confirm that you can whitelist it in the Defender. Despite that, we will change the code so the Defenfer won’t whine anymore ??

Best regards,
dyszczo

Hi @youthsoccer,

displaying error messages should be disabled for production sites. Please disable it by addding:
define( 'WP_DEBUG_DISPLAY', false );
to your config file (more info https://www.ads-software.com/support/article/debugging-in-wordpress/) and everything should be just fine.

As for the strict standard notice that you’ve pasted, it’s a piece of info for the developers that something can be done in a better way

to improve maintainability consider using

.
Thank you for the info, we will fix it ??

Best regards,
dyszczo

Hi @mittychang,

now you have basically only:
– Flexible Checkout Fields version 1.9.3.
– Flexible Checkout Fields Pro version 1.10.1
as the plugins that use libraries so there should be no conflict.

Is there something in the log files?

You have submitted the ticket to the pro support team, so they will probably solve this problem faster than I ??

Hi @billcv,

If you have WP Desk Helper plugin please disable it. It’s no longer needed.
If this does not help could you provide list of installed plugins?

Best regards,
dyszczo

Hi MikaelG,

thank you for precise description. We will try to replicate and fix it as soon as possible.

Best regards,
dyszczo

Hi @floow95,

I don’t have solution for the problem other than to set postcode as optional. We have to add support for a case like that.

Best regards,
dyszczo

Hi, akshayrvaghela,

I see on https://wwwapps.ups.com/ctc that there should be two delivery services:
– UPS Express Saver
– UPS Expedited

We will check why they have not appeared.

Best regards,
dyszczo

Hi @f1alan,

if I understand correctly, adding a filter (one that decides to add fields to the address format) would be sufficient?

Best regards,
dyszczo

Hi @mcmwebsol,

from the log you’ve pasted it looks like there is a problem with “woocommerce-checkout-manager”

ie. > Stack trace:
> #0 /home/***/public_html/wp-content/plugins/woocommerce-checkout-manager/includes/checkout-billing.php(72): WC_Checkout->get_value(‘billing_country’)

as it tries to get the checkout user when there is none.
Could you check if problem persists even with disabled woocommerce-checkout-manager plugin?

Best regards,
dyszczo

Hi @gutding,

Great ?? Thanks for your patience ??

Best regards,
Dyszczo

Hi @mybizdw,

The given message “The requested accessory option is unavailable between the selected locations” is a message given directly by the UPS provider.

I’ve checked the given request and screens you’ve shown and, If I’m not mistaken, the address FROM is
[PostalCode] => 85122
[CountryCode] => US
[StateProvinceCode] => AZ

and the given address TO was also:

[PostalCode] => 85122
[CountryCode] => US
[StateProvinceCode] => AZ

So it looks like You’ve tried to send a package to the same place it was posted from.

Please note that only you can see the Fallback message; a client logged as a customer would only see the fallback prices You had entered.

• This reply was modified 5 years, 10 months ago by dyszczo.

Hi @gutding,

> Interesting. But where is this setting located? The only settings page I can find is under Woocommerce->settings->shipping->Flexible Shipping. And the only setting there is whether to use FS Connect or not…

It looks like the easiest resolution for the problem at the moment is to add the filter, and we will do it shortly.

Its name would be ‘wpdesk_is_wp_log_capture_permitted’ and the log won’t be captured when the filter returns false.

> I just want it to stop.

I’m sorry for incorrect plugin behavior. Thanks for your patience.

Best regards,
Dyszczo