Dzynit

@bravenewcode Thank you for staying on top of it and fixing so quickly!

Thank you Sandy for testing it out and reporting back! I just updated and it all went fine.

Being as you’re unsure, it might be to your advantage to ask your hosting to do it for you.

Some hosting you can work with the php settings right in the control panel, some you can edit the php.ini file through ftp, and some you need to contact hosting to do it for you.

This made it easy to do without needing any coding:
https://www.ads-software.com/plugins/plugin-organizer/

To the plugin author. Just to clarify if you didn’t already know. The Divi theme has a builder option to use on pages/posts, but a lot of people don’t use it for all site pages, just certain ones they want a specific layout that’s easy to make without a bunch of html coding needed. There’s many themes out there like that now. The image module in it has it’s own lightbox, but on the other pages you still need a plugin.

Yep, I have the same problem again now too. Had been working last couple upgrades, but now not again. Same issue no doubt – not checking that gzip is installed on the server.

SurfSD,
Did you have an error after upgrade?
I only have one domain on an outdated host that doesn’t have the zip on it and it upgraded fine for me. No errors and didn’t have to manual edit anything in the plugin.

Great idea keeping it open. We only have it on 13 sites. Just one has an outdated host that I had to keep manually fixing.

Thanks very much kosinx. I only have one host that I have no control over and it did not have that zip archive so this is so much better that I don’t have to go manual edit so the site isn’t down there.

I updated it yesterday and it worked fine without having to re-edit.

Thanks for the update. Please let me know if you have any further trouble.

I’m not able to duplicate this problem. There’s a good chance that it’s a combination of plugins causing it.
Are you able to re-activate core tweaks after activating the contact form plugin?
Would you mind giving me a list of your other active plugins?

Our one site doesn’t have ziparchive installed. Every upgrade, I have to comment this out:

function cycloneslider_service_zip_archive( $plugin ){
    //return new ZipArchive;
}

As a feature request, would you be willing to add an option in the settings to turn that off? I realize it would have to still be commented out on initial upgrade with that addition so it could be set to off, but then all future upgrades would work fine.

Or maybe there’s a way to add a check for ziparchive being installed on the server and skip that call if it’s not.

The site goes to the white screen on upgrade until I re-edit the main plugin file to comment that line out.

I know there’s not many servers in this situation anymore, but there are still some.

The changelog shows version 6.3.12 cookies have been disabled. Starting with that version is when the empty emails started.

The default eshop fields are now populating since I disabled that extra template, but the eshop extra fields are not. That add-on is looking for an eshop cookie to read.

After removing that extra template the customer name and email come through on the email now, but the extra fields still aren’t.

I now can see why though. The eshop extras plugin is using thee cookie for that info, but the latest eshop version is no longer storing in cookies.

That extras plugin is from here: https://quirm.net/wiki/eshop/additional-plugins-and-code-snippets/add-a-field-to-the-checkout/

What’s the best way to edit the plugin so it can see that extra info now?

I had checked them before and nothing was changed on them. But I just rechecked and do see there’s a new template active instead of just the default like before. It shows the same correct info in it, but I’ll try deactivating it and see if that fixes the problem.

I’ll post back once I re-update and test things.