Hi @fireeyez,
Pls note that our countdown timer plugin just applies for simple/variable products.
You can check again the steps of setting up countdown timer as below to ensure that your action is right.
Step 1: Enable/ disable the active status of the timer
Step 2: Set the starting date & time (use the current time if empty)
Step 3: Set the ending date & time (required)
Step 4: Add/ edit the above/ under text
Add/ edit the ending notification text
Step 5: Customizable timer style – three types: flat, square, rounded style
Step 6: Update options.
If you make sure that you set up correctly but still have a trouble with our plugin. Pls send us the page so we can check and fix it ASAP.
Regards,