eblumer

ok, I think that solved it. My header has several sections to adjust, just scared of doing it on my own. I will make sure to keep backup of the file handy so I don’t mess up too bad. Thanks again Eric

Is there a way to copy my child theme into a responsive theme?

On line 156 of Style.css.

154 #header_top_contact_info{
155 max-width:350px;
156 width : 100%
157 position:relative;
158 left:520px;
159 top:-90px;
160 font-size:15px;
161 color:#e5a612;
162 font-weight:bold;
163 }

The error message is on lines 156 and 157. Warning on 156 says expected end of value instead “position”
157 says expected rbrace at line 157, col 10.

It is a custom form, not a plugin. I had already come to the conclusion that I needed to rewrite it, I’m just not sure how to go about doing it. I have found the page that contains the code errors and it appears to only duplicate what the form appears to say on the home page and contact us page (I renamed the file and everything appears to look ok, when the form is filled out it says page not found). How do I create a new contact form that functions like the old form?

What code should I be looking for? It quit working a couple months ago (usually I only get spam emails, nothing important). I would like it fixed in case I actually get a good lead from the site.

That’s what I think is going on. I have tried looking at the theme code with no luck. None of my forms are going to my inbox (cformsll was already set up when they handed me the site three years ago). I’m not seeing anywhere where the contact form is supposed to go. I am trying to locate any issues on my cpanel, but no luck so far there either.

I can’t find the settings for the contact form. It’s not showing up in my Cforms plugin (I don’t know if that is the spot to be looking in or not). How would I replace the form located in the header?

The contact form on the top right of the page where customers can request an estimate is the form I’m having trouble with. I filled out the form and it no longer goes to my inbox (not even the spam folder). I have tried going through the code to find where the form should be linking, but I’ve had no luck. The theme is a child theme, I don’t know if that matters.

I reloaded the image and renamed it and it worked. Not sure what I did wrong the first time.

I re-installed the old image and everything seems to work fine now, is there a reason the new image causes problems?

I should mention that my url is https://www.ejflooring.com. The image for the header was sized the same as the one I replaced (314 x 75), hope this helps.

I will try to upload themes soon, in the meantime this is the new message when I tried to download a plugin update

Downloading update from https://downloads.www.ads-software.com/plugin/wordpress-importer.0.4.zip…

Unpacking the update…

Installing the latest version…

Deactivating the plugin…

Removing the old version of the plugin…

Could not remove the old plugin.

Plugin update failed.

Is this a common error message? Should I try to update WordPress prior to updating the plugins?

I have talked with my host provider (the company that built the site for me) and have been informed that I have full access to cPanel. I still cannot update or add anything to my site (or change most file permissions). Now I get an error message that says “Could not create directory.: /public_html” am I making progress?

When WordPress asks for FTP credentials for upgrades is that the same as cPanel login info, or how do I know that the login information is correct? Is there a way for me to verify that I have administrative access?

Could it be that my FTP program is not compatible with an automatic upgrade (the company told me that they always upgrade manually), I have also tried a manual upgrade and could not remove the necessary files prior to re-installing them (I tried to re-install anyway and it didn’t change anything), is that possibly because my Filezilla is not set up properly? Thanks in advance

So I need to set up a different theme, then use any template within that theme? What is the best way to set up a theme that looks like the rest of the site?

Once the site is paid in full I may get full control (I guess they keep host of it so if I don’t pay on time they can take the site down). I will bring this up and point them in this direction. I was very pleased with the site itself when I signed off on it, there was no way of knowing at that time the other issues as the site was not “live” so tracking issues were not known then (I have been complaining about it since the day after launch). Thank you for the code snippet, I think that will resolve most issues.

As for conversion tracking, I have a second template set up (yet to be published) once I set this code in the .php of the current template I can place the conversion code in the other template and that will work correctly? Or does the code follow “theme” and not template so I have to start over again? Thank you again, you have been more than helpful.