ecabral

I did some more testing: this time I disabled Eris Shop Custom Post Types and WP Staging Pro too (as well as all other plugins), created an Article (not a custom post type), translated it, edited the URLs and all works here as intended. Meaning, I can both view the content and the live URLs.

After enabling Eris Shop Custom Post Types I cannot view the translated Article URLs anymore (404).

I then disabled Eris Shop Custom Post Types plugin only and I can view the URLs again.

So, the issue seems to be with Eris Shop Custom Post Types. I’ll contact the plugin author.

Thanks a lot, @max345!

• This reply was modified 6 years, 1 month ago by ecabral.

Theme – https://eris-shop.tkdemos.com/

Plugins – I disabled all but the following, or else the content wouldn’t show up as I’m using custom post types (portfolio):

– Eris Shop Custom Post Types
– Sublanguage
– WP Staging Pro (this is a staging site)

With all other plugins disabled I still get a 404 with the translated permalinks. The structure of the URLs looks good, e.g.:

mysite.com/staging/en/portfolio/portfolio-item-english-title
mysite.com/staging/fr/portfolio/portfolio-item-french-title

Thanks for the help!

Hi @max345,

Thanks for your reply!

Sounds like a problem with permalinks: just go into settings>permalink a click “save” button without changing anything (it will regenerate permlinks).

I spent the last 30 minutes doing just this, saving permalinks, then going back to the content, saving, refreshing, saving permalinks again, and this is not working. I managed once to make one of the translated articles/permalinks show (no clue how as I didn’t do anything different!), but that one is not even showing anymore. Out of 4 languages, I can only view the permalink/web page of the original article, not of the translated ones (404, page not found). :-((

• This reply was modified 6 years, 1 month ago by ecabral.

Oops, wrong forum ??

Hi @fesomia,

using the CSS you sent in addition to the custom CSS I was already using doesn’t hide the captions from the front page. Only zero CSS on the ‘Custom Style’ box will prevent the captions from showing on the front page.

Thanks!

Hi @fesomia,

I’m using a portfolio which is native to the theme. You can see the live site at https://goo.gl/wMa2Bg to get an idea.

However, mind that I have no issue here (yet?). I’m using FSM Custom Featured Image Caption v 1.13 and a slightly different theme https://eris.tkdemos.com/, instead of https://eris-shop.tkdemos.com/. Where I do have the issue is with this latest theme and FSM Custom Featured Image Caption v 1.15.

Thanks!

Hi @fesomia,

I’m working with this theme:

https://eris-shop.tkdemos.com/

thanks!

Hi @fesomia,

I’m having this same issue too on my staging site (not live yet) following the most recent plugin update, but only if I use a custom CSS style (which I happen to be using…). I’m not using any sidebar widgets, unlike @kseniam.

So, the solution, for now, is not to use any custom CSS style, but this is not ideal as the default caption size, font, color, etc, don’t quite match my theme’s fonts….

Is there any other way to circumvent this?

Thanks!

Eva

@heatmap – thank you for your assistance (via email)! Problem solved after I enabled 3rd party cookies.

Thanks for the reply! Email sent as disabling all Chrome extensions didn’t do the trick, I’m afraid.

Hi,

yes, I was signed in. This happened in Chrome on Mac. Switched to Safari and can use the form, so sent an email to support.

Thanks!

Hi @lizkarkoski,

thanks for your message!

The staging site is private as it’s undergoing development. Because of that I did try to contact Jetpack support via the form before coming to this forum, but I just keep going round in loops in https://jetpack.com/contact-support/ (I log in > get redirected to https://jetpack.com/contact-support/ > log in again > repeat ad eternum… ?? ). I cannot post.

Is there a support email address I can contact you at? Or a different contact form?

Thanks!

Thanks, Damian! Yes, it does answer my questions, as does https://easy-code-manager.com/compare/. Makes sense.

Cheers!

Eva

Gotcha, @mailmunch! Working now! Many thanks for your help!

@mailmunch – Thanks, but can you clarify “enable entry”?