Hi there,
Yes I have reached out to your support and your support told me to ask Cloudways to whitelist JSON URL.
Cloudways told me to access .htaccess and do it myself. To be honest, I don’t understand what they’re talking about and have no idea what to do with the .htaccess. They don’t provide step by step guide.
So the issue has not been solved right now. Currently, I deactivated Judge.me plugin on my site until you guys respond.
Thanks