edeboeuf

Hi, I have done the confilct test as you indicated me, and I have EXACTLY the same issue :S

Any other idea?

Thanks

Hi Brad.

In fact, i’ve tried to install the plugin without Ig Shopping, but it still don′t work.

Here you have the report. I’ve modified the domain, i hope it don′t become a problem. If you need it, maybe I can send it by Slack.

Thanks!

### WordPress Environment ###

WordPress address (URL): https://valse(---).es
Site address (URL): https://valse(---).es
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: ? 5.7.3 - Hay una versión nueva de WordPress disponible (5.8.1)
WP Multisite: –
WP Memory Limit: 192 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.34
PHP Post Max Size: 20 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-0+deb9u2
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.1.0
WC Database Prefix: wp_
Tama?o total de la base de datos: 11.88MB
Tama?o de los datos de la base de datos: 9.45MB
Tama?o del índice de la base de datos: 2.43MB
wp_woocommerce_sessions: Datos: 0.11MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.08MB + índice: 0.13MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_aepc_custom_audiences: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_aepc_logs: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
wp_ce4wp_abandoned_checkout: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_cli_cookie_scan: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cli_cookie_scan_categories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_cli_cookie_scan_cookies: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_cli_cookie_scan_url: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cli_scripts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_mailchimp_carts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_mailchimp_jobs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ms_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_options: Datos: 3.02MB + índice: 0.13MB + Motor InnoDB
wp_postmeta: Datos: 2.38MB + índice: 0.70MB + Motor InnoDB
wp_posts: Datos: 2.47MB + índice: 0.22MB + Motor InnoDB
wp_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_social_users: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wcpdf_invoice_number: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.05MB + índice: 0.09MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpgmza: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpgmza_circles: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpgmza_maps: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpgmza_polygon: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpgmza_polylines: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpgmza_rectangles: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpmm_subscribers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 289
blocks: 8
cookielawinfo: 6
custom_css: 1
featured_item: 8
nav_menu_item: 46
oembed_cache: 3
page: 79
post: 10
product: 127
product_variation: 105
revision: 193
shop_coupon: 1
shop_order: 3
wafs: 1
wc_afrsm_zone: 1
wpcf7_contact_form: 6

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Advanced Custom Fields: por Elliot Condon – 5.9.5
Advanced noCaptcha & invisible Captcha: por WP White Security – 6.1.6
Contact Form 7: por Takayuki Miyoshi – 5.4
GDPR Cookie Consent: por WebToffee – 2.0.1
Join.chat: por Creame – 4.1.10
Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.1.2
Google Tag Manager for WordPress: por Thomas Geiger – 1.13.1
Facebook for WooCommerce: por Facebook – 2.6.5
Jetpack by WordPress.com: por Automattic – 9.5.3
Google Ads & Marketing by Kliken: por Kliken – 1.0.7
Mailchimp for WooCommerce: por Mailchimp – 2.5.0
Metricool: por Metricool – 1.11
Minimum Purchase Amount For Woo Cart: por CT Talks – 2.1.3
Nextend Social Login: por Nextendweb – 3.0.27
Quantities and Units for WooCommerce: por Nicholas Verwymeren – 1.0.13
Really Simple SSL: por Really Simple Plugins – 4.0.15
WooCommerce Redsys Gateway Light: por José Conti – 3.0.2
WooCommerce Advanced Free Shipping: por Jeroen Sormani – 1.1.4
Woocommerce Table Rate Shipping: por JEM Plugins – 2.1.0
WooCommerce PDF Invoices & Packing Slips: por Ewout Fernhout – 2.9.0
WooCommerce Shipping & Tax: por Automattic – 1.25.8 (la actualización a la versión 1.25.18 está disponible)
WooCommerce: por Automattic – 5.6.0
WP Maintenance Mode: por Designmodo – 2.3.0
Custom Product Tabs para WooCommerce: por YIKES
Inc. – 1.7.7

### Inactive Plugins (6) ###

Advanced Flat Rate Shipping For WooCommerce: por theDotstore – 4.3
Akismet Anti-Spam: por Automattic – 4.1.5
Creative Mail by Constant Contact: por Constant Contact – 1.3.3
Hello Dolly: por Matt Mullenweg – 1.7.2
Pago por Redsys: por Grafreak – 1.0.6
WP Google Maps: por WP Google Maps – 8.1.11

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #8 - /tienda/
Carrito: #9 - /carro/
Finalizar compra: #10 - /checkout/
Mi cuenta: #11 - /mi-cuenta/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.13.2
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Action Scheduler ###

Completo: 161
Oldest: 2021-09-13 12:31:47 +0000
Newest: 2021-09-20 18:51:44 +0000

### Status report information ###

Generated at: 2021-09-20 19:00:18 +00:00

Hi! Of course, i’ll paste all the process.

Image 1: https://snipboard.io/s3xoZp.jpg <PLUGIN INSTALLED>
Image2: https://snipboard.io/KEUArT.jpg <COMPLETE STEP BY STEP>
Image 3: https://snipboard.io/JOBQc2.jpg
Image 4: https://snipboard.io/m01uHx.jpg
Image 5: https://snipboard.io/eBTdK3.jpg
Image 6: https://snipboard.io/71nrBo.jpg
Image 7: https://snipboard.io/nFRLhr.jpg <EVERITHING IS OK>
Image 8: https://snipboard.io/s3xoZp.jpg <BUT IT DON’T WORKS. THE PLUGIN IS LIKE IF IT HAS BEEN JUST INSTALLED AT THAT MOMENT. IN FACEBOOK I DON′T HAVE THE CONNECTION NEITHER.

I’v tried with
Woocommerce 5.6.0
Wordpress 5.8.1, 5.7.3 and 5.6.5
Facebook for Woocommerce 2.6.1, 2.6.5.
NONE OF THEM WORKED, always is the same issue.

Thanks.