edge24ema

Hi @mihail-barinov

It works! Thanks!

Hi @mihail-barinov

here you go: https://www.zaziebooks.com/

If you visit the website from a mobile and click on the search icon the search bar will appear inside a pop-up from the top of the screen. When you click into the search bar the whole page does a small zoom-in action. I want to disable it if possible.

Thanks

Hi @bcrodua

there is not a “Plugins” section in User Role Editor with the list of all installed plugins.

Hi @bcrodua,

I tried your way but it didn’t work…

I added the following .php file to a ‘wp-content/mu-plugins/’ directory on my site:

<?php
add_filter('option_page_capability_updraft-options-group', 'custom_ud_role_filter', 10, 1);

function custom_ud_role_filter($role) {
return 'edit_shop_orders';
}

I tried also this:

<?php
add_filter('option_page_capability_updraft-options-group', 'custom_ud_role_filter', 10, 1);

function custom_ud_role_filter($role) {
return 'manage_options';
}

but nothing… even if I made the plugin appear in the Shop Manager sidebar, all buttons are not working. Like if you press the blue backup button, nothing happens.

Hi @bcrodua

Is this the best way to give access to the shop manager role or is there a better/simplest way to do it?

Because it’s was a solution that I found online but then I didn’t find that option to check, so I’m open to other solutions if you have another one as plug-in contributor.

thanks

Hi @xue28

• To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

https://ibb.co/fG6YDyT

By default, when I add a new product it’s always in “Do not Sync” mode. I would like to set “Sync and show in catalog” instead.

• Please try the?Disconnect?link instead.

I tried but it didn’t work. It’s still settled as “Do not Sync” by default.

• If you could also provide the?fatal error logs?(if any) under?WooCommerce > Status > Logs.

I’m sharing you the fatal error logs before the try of disconnect:

2022-12-06T08:44:12+00:00 CRITICAL Uncaught Error: Cannot use object of type stdClass as array in /home/vcwejhwm/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Notes/TestCheckout.php:86
Stack trace:

0 /home/vcwejhwm/public_html/wp-content/plugins/woocommerce/src/Admin/Notes/NoteTraits.php(83): Automattic\WooCommerce\Internal\Admin\Notes\TestCheckout::get_note()

1 /home/vcwejhwm/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Events.php(207): Automattic\WooCommerce\Internal\Admin\Notes\TestCheckout::possibly_add_note()

2 /home/vcwejhwm/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Events.php(155): Automattic\WooCommerce\Internal\Admin\Events->possibly_add_notes()

3 /home/vcwejhwm/public_html/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Internal\Admin\Events->do_wc_admin_daily()

4 /home/vcwejhwm/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)

5 /home/vcwejhwm/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array)

6 /home/vcwejhwm/publi in /home/vcwejhwm/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Notes/TestCheckout.php alla riga 86

And after I tried to disconnect and reconnect without success. (as it’s still settled “Don not Sync” by default”).

02-07-2023 @ 00:03:07 – Your Facebook connection settings have been reset. 02-07-2023 @ 08:19:20 – Unable to detect valid feed configuration: No catalog ID

Thanks.

Hi,

• “I understand that you would like to set “Sync and Show in catalog” as the default setting when adding new products, is this correct?”

Yes, correct, I would like to set “Sync and Show in catalog” as the default setting when adding new products.

• Kindly note that, by default, when you’re creating a new product, “Sync and show in catalog” will be selected when using the?Facebook for WooCommerce?extension.

Not for me, In my case there is always “Do not sync”by default when I create a new product.

• Can you navigate to?Marketing > Facebook >?Product Sync, and confirm that?Enable product sync?is checked?

Yes, it is checked.

• If so, please disconnect and reconnect Facebook for WooCommerce, you can follow?this?documentation.

I don’t have the “Unistall” link, see images: https://ibb.co/KWxj5Tx

• If the issue persists, please share a copy of your sites System Status report, which you can find by navigating to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

I’m showing you the system report even if I couldn’t do the try by disconnect and reconnect the plugin:

WordPress Environment

WordPress address (URL): https://www.zaziebooks.com
Site address (URL): https://www.zaziebooks.com
WC Version: 7.3.0
REST API Version: ?</img> 7.3.0
WC Blocks Version: ?</img> 9.1.5
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: it_IT
External object cache: ?</img>

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 512 MB
PHP Time Limit: 180
PHP Max Input Vars: 8000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.3.37-MariaDB-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.3.0
WC Database Prefix: wp_
Dimensione totale database: 120.84MB
Dimensione dati database: 118.04MB
Dimensione indice database: 2.80MB
wp_woocommerce_sessions: Dati: 0.07MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_api_keys: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_order_items: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_order_itemmeta: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wp_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zone_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_actionscheduler_actions: Dati: 0.17MB + indice: 0.08MB + motore MyISAM
wp_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_actionscheduler_logs: Dati: 0.11MB + indice: 0.08MB + motore MyISAM
wp_adl_lp_templates: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
wp_aws_cache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_aws_index: Dati: 0.07MB + indice: 0.07MB + motore MyISAM
wp_berocket_termmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_cky_banners: Dati: 0.02MB + indice: 0.00MB + motore MyISAM
wp_cky_cookies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_cky_cookie_categories: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_commentmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_comments: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wp_e_events: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_e_notes: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_e_notes_users_relations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_e_submissions: Dati: 0.00MB + indice: 0.03MB + motore MyISAM
wp_e_submissions_actions_log: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_e_submissions_values: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_gla_budget_recommendations: Dati: 0.11MB + indice: 0.12MB + motore MyISAM
wp_gla_merchant_issues: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_gla_shipping_rates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_gla_shipping_times: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_image_hover_ultimate_list: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_image_hover_ultimate_style: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_itsec_bans: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_itsec_dashboard_events: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_itsec_distributed_storage: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_itsec_fingerprints: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_itsec_geolocation_cache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_itsec_lockouts: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_itsec_logs: Dati: 0.06MB + indice: 0.02MB + motore MyISAM
wp_itsec_mutexes: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_itsec_opaque_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_itsec_temp: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_itsec_user_groups: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailchimp_carts: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailchimp_jobs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_custom_fields: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_dynamic_segment_filters: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_feature_flags: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_forms: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_mapping_to_external_entities: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_newsletters: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_newsletter_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_newsletter_option: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_newsletter_option_fields: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_mailpoet_newsletter_posts: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_newsletter_segment: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_newsletter_templates: Dati: 1.10MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_scheduled_tasks: Dati: 0.04MB + indice: 0.01MB + motore MyISAM
wp_mailpoet_scheduled_task_subscribers: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_segments: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_mailpoet_sending_queues: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_settings: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_statistics_bounces: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_statistics_clicks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_statistics_forms: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_statistics_newsletters: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_statistics_opens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_statistics_unsubscribes: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_statistics_woocommerce_purchases: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_stats_notifications: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_subscribers: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_mailpoet_subscriber_custom_field: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_subscriber_ips: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_subscriber_segment: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_user_agents: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_mailpoet_user_flags: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_options: Dati: 2.51MB + indice: 0.09MB + motore MyISAM
wp_oxi_div_import: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_podsrel: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_postmeta: Dati: 112.92MB + indice: 1.78MB + motore MyISAM
wp_posts: Dati: 0.58MB + indice: 0.07MB + motore MyISAM
wp_ps_exclude: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_ps_postmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_ps_posts: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_ps_product_sku: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_rank_math_analytics_gsc: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_rank_math_analytics_objects: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
wp_rank_math_internal_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_rank_math_internal_meta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_snippets: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_termmeta: Dati: 0.03MB + indice: 0.03MB + motore MyISAM
wp_terms: Dati: 0.02MB + indice: 0.05MB + motore MyISAM
wp_term_relationships: Dati: 0.02MB + indice: 0.04MB + motore MyISAM
wp_term_taxonomy: Dati: 0.02MB + indice: 0.02MB + motore MyISAM
wp_tinvwl_analytics: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_tinvwl_items: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_tinvwl_lists: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_usermeta: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wp_users: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore MyISAM
wp_wc_admin_note_actions: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
wp_wc_category_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_customer_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_product_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_order_stats: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_order_tax_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_product_attributes_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_product_download_directories: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_product_meta_lookup: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
wp_wc_rate_limits: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_reserved_stock: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wpf_filters: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wpf_meta_data: Dati: 0.02MB + indice: 0.04MB + motore MyISAM
wp_wpf_meta_keys: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wpf_meta_values: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wpf_meta_values_bk: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wpf_modules: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wpf_modules_type: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wpf_usage_stat: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_yith_wcwl: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_yith_wcwl_lists: Dati: 0.00MB + indice: 0.01MB + motore MyISAM

Post Type Counts

acf-field: 22
acf-field-group: 3
attachment: 237
br_product_filter: 1
customize_changeset: 10
custom_css: 2
elementor_library: 18
eventi_passati: 2
itsec-dash-card: 6
itsec-dashboard: 1
mailpoet_page: 1
nav_menu_item: 18
page: 13
post: 5
product: 75
product_variation: 3
revision: 195
shopengine-template: 1
shop_coupon: 2
shop_order: 6
wcpa_pt_forms: 1
woolentor-template: 1
wpcode: 3
wp_global_styles: 2
yith-wcbm-badge: 2
yith_wcan_preset: 2
_pods_field: 56
_pods_group: 4
_pods_pod: 4

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (36)

ManageWP - Worker: by GoDaddy – 4.9.16
Advanced Woo Search: by ILLID – 2.72
Antispam Bee: by pluginkollektiv – 2.11.2
iThemes Security: by iThemes – 8.1.4
CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8
Custom Post Type UI: by WebDevStudios – 1.13.4
Disable Browser Telephone Format Detection: by WPExplorer – 1.0
Ele Custom Skin: by Dudaster.com – 3.1.7
Elementor Pro: by Elementor.com – 3.10.3
Elementor: by Elementor.com – 3.10.2
ELEX WooCommerce Catalog Mode: by ELEXtensions – 1.2.9
Essential Addons for Elementor: by WPDeveloper – 5.5.3
Facebook for WooCommerce: by Facebook – 3.0.9
Google Analytics Dashboard per WP (GADWP): by ExactMetrics – 7.12.1
WPCode Lite: by WPCode – 2.0.6
Loco Translate: by Tim Whitlock – 2.6.3
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
Make Column Clickable Elementor: by Fernando Acosta – 1.4.0
Pods - Tipi di contenuto e campi personalizzati: by Pods Framework Team – 2.9.11.1
Search Exclude: by Roman Pronskiy – 1.3.0
Rank Math SEO: by Rank Math – 1.0.107.3
TI WooCommerce Lista Desideri: by TemplateInvaders – 2.3.0
UpdraftPlus - Backup/Ripristino: by UpdraftPlus.Com
DavidAnderson – 1.22.24

White Label CMS: by www.videousermanuals.com – 2.5
Product Filter by WooBeWoo: by WooBeWoo – 2.2.8
WooCommerce Checkout Manager: by QuadLayers – 6.4.1
WooCommerce Payments: by Automattic – 5.4.0
WooCommerce PayPal Payments: by WooCommerce – 2.0.2
WooCommerce: by Automattic – 7.3.0
CoDesigner: by Codexpert – 3.9
WP Admin UI Customize: by gqevu6bsiz – 1.5.13
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.0
WP Crontrol: by John Blackbourn e collaboratori – 1.15.1
WP Super Cache: by Automattic – 1.9.3
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.8

YITH WooCommerce Badge Management: by YITH – 2.13.0

Inactive Plugins (0)

Dropin Plugins (2)

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

Must Use Plugins (1)

ManageWP - Worker Loader: by GoDaddy – 1.0.0

Settings

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: ?</img> La pagina non è impostata
Carrello: ?</img> La pagina non contiene lo shortcode [woocommerce_cart] o il blocco woocommerce/cart.
Pagamento: #293 - /pagamento/
Il mio account: #294 - /profilo/
Termini e condizioni: #925 - /terms-conditios/

Theme

Name: Astra Child
Version: 1.0.0
Author URL: https://wpastra.com/about/
Child Theme: ?</img>
Parent Theme Name: Astra
Parent Theme Version: 4.0.2
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ?</img>

Templates

Overrides: –

WooCommerce PayPal Payments

Onboarded: ?</img>
Shop country code: IT
WooCommerce currency supported: ?</img>
Advanced Card Processing available in country: ?</img>
Pay Later messaging available in country: ?</img>
Webhook status: –
Vault enabled: ?</img>
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?</img>

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2023-02-07 07:53:30 +00:00
Options: ?</img>
Notes: 113
Onboarding: completed

WooCommerce Payments

Version: 5.4.0
Connected to WPCOM: Sì
Blog ID: 197362659
Account ID: acct_1Jtywt2EZyShPHgU

TI WooCommerce Lista Desideri Templates

Overrides: –

Action Scheduler

Canceled: 1
Oldest: 2023-02-04 16:48:44 +0000
Newest: 2023-02-04 16:48:44 +0000

Complete: 635
Oldest: 2023-01-13 19:07:48 +0000
Newest: 2023-02-06 16:11:45 +0000

Failed: 20
Oldest: 2022-11-02 16:43:10 +0000
Newest: 2023-01-20 01:27:04 +0000

Pending: 4
Oldest: 2023-02-07 02:35:08 +0000
Newest: 2023-02-07 12:21:00 +0000

Status report information

Generated at: 2023-02-06 16:19:33 +00:00
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Thanks

Hi @pdclark

I’ll join the Live Community.

Thanks a lot!

Hi @pdclark

I exported the JSON file, I don’t see any relations with ACF but maybe I don’t recognise it…

I tried the repair tools “Repair Pod, Groups, and Fields” but it doesn’t fix the problem. Until I re-activate ACF the Pods Fields continue to not work at all.

When I created the Pods fields the default name was “Additional/More Fields” which in Italian was “Campi aggiuntivi” as you said but I changed that name to “Editor Prodotto”.

“Editor Prodotto” is my Pods field group.

When I deactivate ACF, the Pods field “Editor Prodotto” automatically change its name to “Campi personalizzati” and all the fields become like the screenshot.

I checked the “Screen Options” and the appropriate Pods field groups are set to display but the name changes as I said above.

There are 8 fields in total in the group, a mix of text and image fields, in the screenshot I showed just the first 3.

Hope I made myself clear.

Thanks

Hi @pdclark

The field groups shown in the screenshot is the appropriate one created with Pods.

When the ACF plugin is active, the Pods field groups work, but when you deactivate ACF, all Pods fields become like that and on the website, the product page doesn’t recognise any data, and all the texts become “Lorem ipsum…” and images from Pods fields disappear.

Somehow the ACF plugin makes some interference when it is active but at the same time makes Pods work, and when it is off that interference is missed and makes Pods not work.

Hi @pdclark,

I don’t know, I don’t think so. I’m using Astra theme btw.

Here is how the fields in the product form back section look when ACF and Pods plugins are active:

https://ibb.co/Sr6ZckC

Here is how the fields look when only Pods is active and ACF deactivated:

https://ibb.co/wsq58Zj

Hope It may help.

Thanks!

Hi @amiralifarooq

Thanks for your reply.

Following your advice, I switched to a default WordPress theme but the issue persisted. So I tried deactivating all plugins to find which one could create a conflict and sadly I think it’s Elementor Pro.

My hosting provider replied like this:

“Dear Customer,

from a first analysis, the error/problem you reported is related to the code and/or database of the site itself and not to the hosting service.

Not dealing with the resolution of problems related to websites, our advice is to analyze the problem with the help of a webmaster who can help you solve the problem.

Of course, if a problem related to the server configuration emerges from the analysis (for example, if your site requires a php library that is not present by default or a different parameter in php.ini, etc.) do not hesitate to contact us and we will be at your complete disposal to help you.”

It’s weird because before installing the plugin I spoke with my hosting provider and they told me that they had activated the server. They also sent me this:

https://ibb.co/s5q8RPX