Thank you for the advice, @shihab0915 however I am not that familiar with coding.
@t-p) I have already tried the link ‘Resetting Your Password ‘.
In the instructions below to change the password, which administration screen is being referred to?
To change your password in current versions:
In the Administration Screen, menu, go to Users > All Users.
I am unable to try the second option as when I attempt to log in with the follo wing link https://infinitepossibilities.org.uk/wp-login.php?redirect_to=http%3A%2F%2Finfinitepossibilities.org.uk%2Fwp-admin%2F&reauth=1
this is the message:
ERROR: cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums.
1 attempt(s) left
Resetting the password also does not work. This link shows a blank page –
https://infinitepossibilities.org.uk/wp-admin
These are the only two options available as I am not sure how to access ‘FTP’.
I am grateful for any other assistance to be able to update my site asap.