edvatza

@photocrati — Here is an update on the issue that I am having.

I will try to summarize the current situation in as few words as possible. I made changes to a NextGen gallery (Recent Photos) adding new photos, deleting older photos, and reordering the images. All the changes went through without issue and when I visit the linked page all the changes are visible.

But when I log out and visit the site as an outside visitor things get wonky. I started to test different hypotheses and this is what I discovered. Hopefully it can lead to a solution.

If you access the website https://www.edvatza.com, the Welcome/Home page comes up as it should. If you then click on Recent Photos in the menu, everything comes up just fine. NOW… if you click on another page (say Artist Statement or a gallery like Portraits) that page comes up just fine as well.

BUT if you then click to go back to Recent Photos, all you get on the Recent Photos page is a series of blank spaces with file number of the deleted images. Same thing if you go to another page and back again to Recent Photos. Exactly the same.

EXCEPT when you return to the Welcome/Home page. Then if you click on Recent Photos from there, all is well again.

The issue seems to be between the gallery and pages for all pages except the Welcome/Home page.

Make any sense?

Ed

Okay, I’ll give it one more try.

I’m sorry, James. I’m am not trying to divide support efforts at all. I am usually very good at intuitive problem solving if not at the technical end of things. After hearing from photocrati and doing some problem-solving tests of my own, I came to the conclusion the the issue was WordPress related rather than NextGen related… a pages issue rather than a gallery issue.

But okay, I’ll go away now and either figure it out on my own or look elsewhere.

And again I am sincerely sorry for unintentionally dividing support efforts.

Ed

Thanks, Cais.

I passed your response on to my son-in-law who is co-admin on my website. I am but a lowly photographer. He is IT Director for the Web Team at Wharton Research Data Services at U of Pennsylvania. He’s my tech guru. Hopefully together we can get this thing resolved.

Over the past 24 hours or so, I have gotten progressively closer to solving the problem but just when I think I beat it, it rears its head again.

Ed

This is not a duplicate post. It is a separate question in an effort to solve my problem on my own. It would seem a simple question that deserves a simple answer. To repeat…

I downloaded the latest version of NexGen Gallery. Does it install the update automatically as I cannot find any installer in everything that was downloaded?

If yes, respond yes.
If no, please tell me where to locate the installer so I can complete the installation.

Thank you.

Ed

So with no response, I did the only thing left to do. I deleted the gallery and the page linked to the gallery. And I rebuilt the gallery and page link anew. A pain in the ass I might add.

Things still are not 100% correct. Now when I access the website as a non-admin and click on Recent Photos, everything appears to be correct. The new photos are added, the old photos are deleted and the order is corrected.

However, if I leave the Recent Photos page and return, the page reverts back to old, now deleted version showing wrong order, deleted photos as empty blocks with the file number and no new images.

Can someone please help here?!?!?!? I been screwing with this thing for over 24 hours trying to make what should be a simple change.

Ed

This is so freakin’ weird.

As described above if I go to the “Recent Photos” page as a non-admin, page 1 (of two) comes up and shows blanks with file numbers for the photos I deleted and the changes I made to the order of images are not made.

BUT click on Page 2 and suddenly Page 2 is now correct. You will see images on Page 2 that were just on Page 1 because I changed the order. Go back to Page 1 and the new images and new/correct order are all there.

Then go up to the menu and click on Recent Photos and we are right back where we started.

Freakin’ weird!

Ed

Thanks.

Using NextGEN Gallery

Check this link to see what I am talking about.

www.edvatza.com/recents/