edwinenvira

Hello @roxymathew

Please provide access information here so we can confirm the settings that you are using and better assist you.

Thank you!

Hello @snippet24

To be able to check any specifics about the conflict that you are having we would need access to your WordPress Environment. Please contact us here and provide all the information and we will be happy to check for you.

Thank you!

Hello @hennerb

No changes have been made to the slug short-code so the only thing I could think of would be a possible conflict with a different plugin but we would need to confirm that. If you can provide all the details HERE we can definitely take a look and investigate the specific reason for this.

Hello @jckcyl

It is possible to do this but not with the built-in functionality, it would require some customization as we don’t have any available features at the moment to achieve this.

Hello @hnitram

Based on the message you sent it looks like you are not using the latest version which is 1.8.9.9. Please try updating to the latest one and if you still have the issue after that, send us all the access details HERE and we can definitely take a look.

Regards,

Hello @jonathgreen

Please submit a support request HERE so you can provide access information to troubleshoot the specific issue you are having right now.

Thank you!

Hello @arusso12

That would have to be made using custom code. for your specific example, if you use something like:

#envirabox-title-float-main {
font-size: 25px !important;
}

Please include the code in the customizer. You can also change the value if you want to have a different outcome.

Hello @trenttownsend

We noticed that you already sent a support request with the information so we will investigate your install with the information you provided as this issue is not happening to all our users.

Thank you!

Hello @prokops

Please submit a support request so you can share all the details for the site here and we can further investigate the issue you’re having.

Thank you!

Hello @ruchiksingh

This is most likely a bug as we don’t use the paginated part in the API. Probably filtering the image limit on the initial call rather than return the full array.

Please send a support request Here so we can escalate this issue and have our developers look into the specific details.

Thank you!

Hello @soonatech

That usually happens when you use another plugin with lazy loading because Envira Gallery has this feature included so removing that option so you only use one should take care of that issue. If that doesn’t happen, please provide the admin details HERE and we will take a look to fix this for you.

Thank you!

Hello @madinal

We would need to investigate the specific installation to further investigate and check what is causing that please submit a support request HERE so you can share the details and our support team can handle it.

Thank you!

Hello @przemo-1

We would need access to the site to be able to investigate what the problem could be. This is usually related to a Lazy loading conflict with other plugins if you are trying to use different lazy loading options at the same time but it’s not always the case. Please contact us here and shared all the site details and we will be happy to investigate.

Hi, @gcediblemediacomau

We don’t have any reports of optimole or any other image optimization plugins having any conflicts with Envira gallery so you can use it based on their different settings as no other strategy is needed.

Regarding your other question, WordPress creates the registered media sizes, Envira does it on gallery save as it will differ depending on the gallery settings you are using.

Hello @ruchiksingh

We don’t have this available right away but our devs can look into it so you can have it. Please send a support request Here so we can keep track of this and send you the update once we have it ready.