edwinenvira

Hello @marcizus

The titles are not copyable but we could take a look at the theme you’re using and the settings and we can check that for you to see if it’s possible to make it work.

Please submit a support request with the credentials of the site and we will check for you.

Hello @codysavage3

I checked the website and all the galleries I checked are working fine but set to 3 columns and not 4. If you can send a support request if you are still having the issue we can definitely take a look at it in the backend.

Hello @micwp123

Did you try disabling lightbox for mobile-only so you can see the images fullscreen?

If that doesn’t work for you please send us a support request with all the information so we can take a look at the settings you are using.

Thank you very much for the information @w4yp01nt our developers are aware of this right now.

Hello @abhishek098
Soliloquy only supports the Jquery version that comes with WordPress. It’s highly recommended to developers to only use the version that comes with WordPressThey because of backwards compatibility and other themes and plugins compatibility known issues. If at any moment WordPress upgrades to a new version, we will make sure that Soliloquy is compatible with it.

Thank you for the information @dorelly2

You could also try using the original image size.

great to hear @funt565 thank you very much for the update!

Hello @funt565

You should have used find and replace because the gallery data is stored serialized and what you did broke the database.

If you need further assistance please send a support request and we will check for you.

Thank you!

Hi @lbonomo

We would need to take a closer look at the settings and environment used before we can confirm a conflict.

Can you please send a support request with the issue with the credentials so we can investigate?

Thank you!

Hello @twowheeler please send a support request with the information so we can investigate.

Thank you!

thank you for reaching support directly @immergruen

hello @colinrc

Using the code below in the customizer should override the default every time. If it doesn’t, please contact us through our chat support and we will definitely take a closer look.

.envirabox-theme-captioned .envirabox-image-wrap {
border-radius: 3px !important;
border: 2px solid white !important;
}

.envirabox-image-wrap {
border-radius: 3px !important;
border: 2px solid white !important;
}

Hello @dix93

there isn’t a way to do this out of the box. If you have Pro subscription we can see if there are any possibilities here but it will depend on your environment and the number of galleries as performance is a concern here.

Support

Hello @cweisgard

Sounds like it could be a cache issue but we would need to investigate further to make sure.

Please contact us here at https://enviragallery.com/contact/ so we can be able to troubleshoot the issue and fix it for you!

Hello @rich135792468

Envira Gallery has Lazyload built-in, you would need to ignore the class from Autopimize to prevent conflicts. Soliloquy doesn’t have Lazyloading but the same thing, it will break the JS loading, we are already investigating that issue.

You can replicate the gallery using 5 columns with isotope selected.