edwinj

sure thing. REMOTE_ADDR = IP0

Could this be an apache config error instead?

That worked after regenerating the thumbnails as well. Thanks so much!

Thanks for this. I tried back to 3.29, and no change. However, I did disable another google maps plugin that was used somewhere else in the site, and it does load now in IE. Albeit very slow and delayed, but it loads now, at least. There must have been a conflict with two plugins calling the maps api on the same page.

I get a few unmatched end tag warnings in the developer console when loading the page, but the only error I have is “Object doesn’t support property or method ‘accordion’ store-locator (926,15)”

Is this something critical to address from my end?

I had this same issue, and what has seemed to solve it for me was to uninstall Jetpack. Not sure if that along with other configuration changes, I made did the trick, but something in Jetpack was, as you say, “optimizing” the page for me.

oh wow. nice to know.

Exact same symptoms here. All functions of the FAQ on the front end have stopped displaying with the updated version. I just assumed it was a plugin conflict, but I’ve deactivated all my other plugins and the FAQs are still not working.

It seems to be a jQuery issue.

We rolled back the version to 3.1.1, and everything is working again.

I’d prefer the private option personally, as I don’t want a Development link public in perpetuity.

Yep, all that is correct and I’ve got the collapse width set at 768 and no luck on iPad. I’ve changed this number up and down and it doesn’t collapse for me until it gets down to a really small screen like 480 or lower

That’s great news, although i think my issue may be different, now that I read further. Mine is the main nav that’s not going responsive. I can start a new thread if you think this is a different problem.

Any update on this fix? I’m having the same issue. It’s responsive on smaller devices, but on an ipad portrait view, my menu goes to three lines.

I’ve played with the responsive menu variable in the theme settings, but it doesnt seem to do any good.

Any ideas?

Just to close the loop here, I found the problem. I had a form maker plugin that also used a custom jquery ui theme. It was overriding your styles for the FAQ.

Thanks again for your help and a great plugin!

ok, will do. Thanks again.

accordion style

Thanks again. I made the changes you suggested above, and it seems to be enqueing the correct stylesheet. But, it isn’t overriding the default.

I probably have some conflict with another jquery based plugin that I need to ferret out.

Thanks again for the help.

Edwin

Thanks. I’m working on it now, but not having much luck.

I added the following to my functions.php file within my theme but it still shows the faq with the default styling. Did I miss something? (i have my jqueryui theme stored in a folder in the site theme folder called styles)

add_filter( 'pre_register_arconix_faq_jqui_css', '__return_false' );

wp_enqueue_style('premiumhelp-ui-css', plugins_url() . '/styles/premiumhelp/jquery-ui.css', false, 1, false);