eftcolumbus

Well it’s entirely disappointing that you asked me to repeat steps you had already asked me to do and then never respond in 4 weeks – I could tell nobody had read the log I posted because it shows the access date/time and nobody had accessed it since i posted it nearly 4 weeks ago. And then you marked it resolved. So I guess I will leave a negative review.

Hi, it’s now been 3 weeks since I responded to your request for the log again. Should I just assume you aren’t going to answer this? If I don’t hear back by end of day I will assume so.

Hi, do you have any advice on this?

Hi it’s been a couple weeks since I provided you the requested information. Do you have any suggestions?

I had previously provided the full log and we didn’t get anywhere. I just want to make sure since you are new to this thread that you have read everything already asked/responded to.

Earlier this week i:

1) Wiped Settings
2) Deleted Plugin and Reinstalled
3) Set up a new key with S3 even though my original one was testing successfully

Then I tested in pieces and I was able to get it to backup just the files when I excluded the database, but I am unable to get it to backup the database.

Here is a log from unsuccessful attempt just now. This is database only.

https://1ty.me/4M1q6if

Wow thank you so much. I just sent the zip of the plugin to your gmail address.

I really can’t find any sort of plugin that covers this, all of the fraud/blacklist related plugins are about stopping spam but not about managing late real but late-paying customers.

I would like to add to my original ticket. As a workaround to the above issue I decided to add the emails to the block lists of the customers who had past-due payments so they couldn’t buy anything at all, simple products or sub products.

But as I found out when one of these customers tried to make a payment on a past due payment, she is blocked from completing her existing payment too.

So what I guess I need is the ability to add by case:

1) Block only NEW purchases (existing orders are okay)
2) Block by type of product (simple, subscription in my case)
3) Block from any kind of purchase (which is what you already have).

I realize this isn’t the type of fraud that you are intending to block with this plugin.

But any ideas you have would be appreciated.

So…no other ideas?

In case anybody else is searching all over like me to find a solution, I will provide the solution. Apparently WooCommerce is the one that is limiting access to user editing in the Shop Manager role.

I added this as a snippet so my Shop Manager can add Vendors, tested it on two sites and it works.

/* Lets Shop Managers edit users with these user roles */
function wws_allow_shop_manager_role_edit_capabilities( $roles ) {
$roles[] = ‘vendor’; // insert the role you want them to be able to access here, copy+paste this line for additional user roles
return $roles;
}
add_filter( ‘woocommerce_shop_manager_editable_roles’, ‘wws_allow_shop_manager_role_edit_capabilities’ );

Thank you so much – I have literally been asking after this for over a year and googling and you are the first person to give me any direction. After playing around with that code in the link you provided I found I could give my shop manager access to the role she needs access to (“vendor” from the WC Vendor plugin in my case) with this code. I have tested it and it works, yay!

I’m pasting it here in case anybody else is doing excessive googling and finds this:

/* Lets Shop Managers edit users with these user roles */
function wws_allow_shop_manager_role_edit_capabilities( $roles ) {
$roles[] = ‘vendor’; // insert the role you want them to be able to access here, copy+paste this line for additional user roles
return $roles;
}
add_filter( ‘woocommerce_shop_manager_editable_roles’, ‘wws_allow_shop_manager_role_edit_capabilities’ );

Well i was asking which plugins to target since I have 52. I got very lucky because it was only the second one I tried.

I discovered the conflict is with WooCommerce.

At first I deactivated all but

WooCommerce
PublishPress Capabilities
WC Vendor

and still had same problem, then i deactivated WC Vendor, still same problem.

Meaning Shop Manager can only see the “Customer” role when she creates new user.

But when I deactivated WooCommerce, then Shop Manager could create and choose all the remaining roles (I have like 15)

Can you test this?

Did you have any thoughts on this?

Hi, wondering if you had any more ideas? I confirmed that I wasn’t running any other backups when I did the new one. The regular scheduled backups on Jan 24, 31, Feb 7, and 14 all had the same problems (I gave you logs from the 14th). Then I canceled the scheduled backups because they were clogging up my server so there were no more Sunday attempts.

I also tested it manually 3 times since Feb 14, all were unsuccessful.

No, because it’s on manual now because they are filling up my server and making my site slow down, so I can’t run them. Last one on there is from Feb 14. I have done some test runs since then on a manual basis but none were on Sunday. My last successful normal backup was Jan 17 btw.

No, I’m not using any other permissions related plugins. I have 52 plugins. It’s a woocommerce site with a number of woocommerce plugins, but none of them control permissions. If I dont’ have any permission related plugins, what other types of plugins should I look at.

WC Vendor (free version) is the one that it is impacting the most, as she can’t choose the Vendor role, but I’m perfectly fine in admin mode, it’s only affecting Shop Manager.