Eilish

“Free support” with no support is an oxymoron. It’s fine if you don’t have the ability to offer support for a free plugin. But to suggest that such support exists when in fact it does not, it misleading, and since the free version is a “taste and see” of the paid version, you’d think that they would want to show off their “stellar” support. Treating their free version like their ill-conceived step child doesn’t inspire me to get the paid version.

This is just common sense customer service, plain and simple. I’d rather get a free plugin knowing that I’m on my own (or SOL) if something goes wrong, then be lead to believe that there is help in case something goes awry. I (and many others) have wasted precious time asking questions in the support forum that were never going to be answered.

It’s simple really – if you don’t have the staff to provide free support don’t 1) offer it and 2) don’t pass it off to someone who doesn’t check the support forum.

Nothing to hate. Just bad business practice is all. And as business goes, offering something that you cannot follow through on will bite you in the ass. So don’t overextend yourself.

(And yes, I’m well aware that the OP is not “employed.” Chances are the creator isn’t even aware of this thread).

I also keep getting this message when I preview my website
“Given URL is not allowed by the Application configuration.: One or more of the given URLs is not allowed by the App’s settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App’s domains.”

I’ve done everything said here, but I’m still getting the same error code.