Eizil

Hi,

after contacting support.

Seems the problem only happen with one specific user, when tested using different user, the problem didn’t occurred.

I’m still puzzle why this happen, but since I just need to create another user to solve this problem. I guess that’s the easiest solution for now.

Thank you very much.

I backed up the site and install it into my localhost.

The same issue occurred.

I’m just no sure how to troubleshoot this anymore.

Since I posted this issue, Astra version updated few times already, but problem still exist.

Thanks

• This reply was modified 2 years, 4 months ago by Eizil.

Hi @bsfherman

basically each time I tried to change the setting for the copyright section, it goes blank.

Other element the setting is shown, only the copyright part nothing shown (as per video).

Nothing obvious, I simply create a new account and change the password using phpmyadmin before I access the site.

all other things are normal.

Hi Herman,

I did disable all plugins to troubleshoot before I posted this question. the problem still not resolved.

anyway how to test with default theme? if the copyright section is in Astra.

could you explain further?

Thanks a lot

here the video.

View post on imgur.com

once copyright clicked, the setting all blank. when I see the code, there’s error like I stated earlier.

Thanks

okay understood.

thanks anyway for taking the time to reply my question. it is okay if I use your code base to do some changes to cater my needs?

if so, thanks.

actually I’ve tried various plugins, but for now, nothing really do what your plugin did.

that’s why I see some hope when I found this plugins.

Basically i have the following setup

1 product have

6 different variations

and maybe around 30 attributes that have markups.

but one of the attributes i need to setup a custom input for the users.

so if lets say i have 200 variations, i will need to manually setup each of the variation for the custom input which is quite tedious.

right now, i just setup

{any for the 5 variations} and for the custom input i will need 4 different variations.

in total as of now, I just need to setup 4 totals variations with 9 custom input, which is manageable.

that’s why I was wondering, if anyway, I can change how the plugin calculate the pricing, instead of calculate it on product edit page, I want to calculate the markup during the add to cart function.

I hope my explanation make sense to you.

After going through your plugin code, I now understand that you do the calculation of the markup at the product setting level using the bulk_edit_variation.

Would be great, if the calculation can be done during the add to cart level, so that I can combine the pricing with other function as well. for example bulk discount pricing.

I would love to help you extend the plugin if you interested to include this method as well.

So your plugin can be use together with other pricing plugins.

thanks

never mind, after going through your code, i use different function to process my data.

it seems the filter didn’t work anymore.

try to use it, but it return array with empty result.

could you please guide how to fix the filter?

have you tried to echo the result… just add echo in the front of get_post_meta.

The latest version of this plugin causing any other plugin or theme that want to make a request from admin-ajax.php failed.

It happen when I enable the hide backend where we change the login to different name.

I temporary need to disable this function to make sure the admin-ajax not blocked. I hope the developer will solve this issue.

Thanks

Thanks for the quick update.

okay, I think i found out the reason why its happening, the function request for $args first before the post id, i changed the sequence and its working correctly now.