ekliptor

alternatively you can open your wp-config.php file and add:
define(“WP_DEBUG, true);

you can add this anywhere in the file. Then the error message will show in detail on the website as it happens.

Please see the bitnami forums for details how to configure bitnami.

• This reply was modified 4 years, 2 months ago by ekliptor.

that’s boot.log
What I need is php_err.log

Assuming you used their bundle app in /Applications/WordPress the log should be /Users/YOUR_NAME/.bitnami/stackman/machines/xampp/vm

Also latest versions of Bitname have the a log viewer inside the app. It’s the last tab when you start /Applications/WordPress

edit some more discussions about log paths: https://community.bitnami.com/t/where-is-the-project-folder-located-for-drupal-8-add-on-using-xampp-vm-for-mac-os-x/76804

• This reply was modified 4 years, 2 months ago by ekliptor.

Sorry for delayed response.

The only error I see in your config: “Token rate API” should not point to your address balance. It’s for an exchange rate script. In your case just set a constant exchange rate for now.
But this will not throw that error.

I need a log file from your bitnami installation. There should be a symlink (folder) called “logs” in the root directory of your bitnami installation. And inside there please show me the php_err.log after this error happens.

Also please ensure you are using latest version: 1.2.70

I fixed the error on your log from Telegram. Please update the plugin to v1.2.63 in WP Admin

It’s supposed to show you a new page with a QR code for payment.
It’s not doing that on your site because of an error when I click “place order”.
Can you please send your PHP error log? It is available in your Control Panel (CPanel,…) – ask your provider if you don’t know where to find it.

We are now using BCHD as full node (instead of rest.bitcoin.com) so the issue is resolved.
Please ensure you upgrade to v1.2.61 (or later) and feel free to open a new ticket if you have any more questions.

Can you tell us what you have entered as your TokenID in WP admin?
It seems to me tokenID is empty. We should probably show a big red warning then.

The API call should be https://rest.bitcoin.com/v2/slp/balance/{address}/{tokenID}
and tokenID is an empty string in your case.

Also as James just said we will switch to a new faster API soon.

edit: changing the token ID only affects orders created afterwards. So you have to create a new order to test it (the older order will stay with the the old token ID which is an empty string)

edit2: there already is a warning warning on top in WP admin when token ID is empty. You likely edited your token config so that token ID is for another token than the ticker symol you entered in WP admin.
A screenshot would be very helpful ??

• This reply was modified 4 years, 6 months ago by ekliptor.
• This reply was modified 4 years, 6 months ago by ekliptor.
• This reply was modified 4 years, 6 months ago by ekliptor.

Closing as resolved. If you have further issues please open a new Ticket.
And yes the plugin is compatible with WordPress 5.4

According to you screenshot the payment was properly classified as a “BCH payment” (slpPayment 0). I improved the check for SLP/BCH, so now he should always use the correct address.

Please update to version 1.2.39 and try again.

Currently 0-conf is only “instant” for SLP payments because we have a faster API server to check for those. We will switch to a faster BCH server to check for payments later.

Also please try a NEW ORDER with the just released v1.2.38 to see if the problem persists.

Seems it’s classified as the wrong payment type (SLP instead of BCH).
Can you please make a screenshot of the Order page in WP Admin of such a failed order?I am only interested in the “custom field” values at the bottom, not customer address etc at the top.

All open issues fixed in the latest v1.2.32 release. Thanks for your patience.

With today’s release of version 1.2.31 cancelled orders are also checked for incoming payments (for 24h). So this will solve issues with payments not being detected if “woocommerce_hold_stock_minutes” is set too low.

However, the order page (from the link in the email) will still only ask for a payment as long as the order status is “pending payment”.

See changelog https://www.ads-software.com/plugins/slp-payments-for-woocommerce/#developers

Closing this issue as resolved. Feel free to open another one if you have more questions.

Some additional questions:
Can you provide a link to the payment on blockchain explorer?
Do you have 0-conf payments enabled in plugin settings?

As for the exact time until a payment gets set to cancelled by WooCommerce (not this plugin itself), see answer 2 https://www.ads-software.com/support/topic/order-status-cancelled/#post-12146266