elenaocone

@jdembowski @jcfergus

I read your email, and I could not believe you deleted the thread replies on purpose, so I politely asked what happened.

I did not reply with a “me too”, and BTW in the same link you provided that is gently discouraged but anyway permitted / not against forum rules, and with good reason: a forum is made for users to come together with similar problems and suggest possible solutions.

What would be the ratio in starting my own topic if the topic is the same? And are you implying that the number of people experiencing the same problem is not relevant?

And of what help would it be for the users a support forum where you simply cut all latest replies?

Ok, you Moderators got overwhelmed, it happens. Now please restore the replies.

@jcfergus

I could not believe that…

Hello again

I am pleased to inform you that version 4.12.2 released on 2023-04-21 fixed the problem: new inscriptions now show the correct time and date, so I’m marking this as resolved.

Hello and thanks for your reply

I am sorry I did not mention it but I did all usual checks before opening the thread, and everywhere time and date is correct and gets updated regularly.

I found out that the time and date used for old and new inscriptions is that of the plugin installation checking MailPoet > Help > System Information tab :

“Plugin installed at: 2022-09-12 20:23:34
Installed via WooCommerce onboarding wizard: true”

Any idea?

Hello @mandsconsulting

After testing both CF7 and Download Monitor, I have finally found out the cause of the fatal error: the shortcode must be corrected from

[email-download download_id=”X” contact_form_id=”Y”] as per the plugin WordPress page

to [email-download download_id=’X’ contact_form_id=’Y’]

and everything is back to normal.

During my tests I noticed that Download Monitor shortcode had the id between single and not double quotation marks , so I tried it out, and it worked. I am not so well versed in PHP to understand why the difference I relevant in this case, but I suppose the Id number should be a simple string, so there should be no difference in using ” ” or ‘ ‘ , as per https://www.geeksforgeeks.org/what-is-the-difference-between-single-quoted-and-double-quoted-strings-in-php/ – unless in the plugin code is specified otherwise.

Was it changed in the last update, maybe? Because before that everything worked, please check it out.

Hello @mandsconsulting

Thanks for your reply, I look forward to your update!

Hello @zoonini

Alas, at the moment I am not considering an upgrade to VPS hosting.

Anyway I am happy that at least we found out the origin of the error, so we can consider this resolved.

Thank you so much for all your support – it looked hopeless bur you didn’t give up ??

All the best, EO

Hello @zoonini and @jffng , thank you so much for all your help.

Unfortunately we cannot install the lib zip library on our shared hosting.

So we will not able to use the plugin, but at least now we know precisely why.

Do you know of any possible workaround for this?

• This reply was modified 1 year, 7 months ago by elenaocone.

Hello @zoonini

Updated to WordPress 6.2 and the problem persists. Our host is Namecheap, but do you know of any kind of hosting configuration detail that could prevent the plugin from working properly?

Apart from ModSecurity settings – that’s the first thing we tried, even disabling it completely, with no result.

Anyway, the line throwing the error is this:

// Add current file to archive
$zip->addFromString( $relative_path, $contents );

Call to undefined method WP_Error::addFromString()

I think only the plugin devs know where the method should be defined and why it isn’t…

Hello @zoonini and @jffng

I have created a fresh WordPress 6.1.1 – PHP 7.4 install with a new domain and no plugin.

I have installed and made some customization to TwentyTwentyThree, installed and activated Create Block Theme but got the same Fatal Error.

I submitted all our tests to my provider as well, and they suggest that the problem should emerge from the plugin configuration.

At the moment I have no solution but to wait for an update that might bring up a change.

Do you know of any work in progress?

Hello @zoonini and @jffng

I have passed the problem to my hosting provider, but since disabling ModSecurity did not give results it looks like the problem should not be in the server.

We are anyway investigating further, and I will keep you posted.

Hello @zoonini and @jffng

Thanks for pointing me to Instawp, nice resource

I created a normal WP site and a multisite install, and in both cases both Create Block Theme plugin and the Editor export function perfectly.

So the problem must lie in my websites: I have tried deactivating ALL plugins except Create Block Theme, but the error persists

What’s your opinion?

Hello @jffng

I tried exporting via the Site Editor, but I ‘got a “Zip Export not supported” response.

Unfortunately I don’t have access to a non-multisite install, I tried creating a new site on another multi install but I have got the same error, both with Poe and with TwentyTwentyThree, and “Zip export not supported” error as well.

If can be of any use, here’s the full error log:

Fatal error: Uncaught Error: Call to undefined method WP_Error::addFromString() in …/public_html/wp-content/plugins/create-block-theme/admin/create-theme/theme-zip.php:73 Stack trace: #0 …/public_html/wp-content/plugins/create-block-theme/admin/class-create-block-theme-admin.php(254): Theme_Zip::copy_theme_to_zip(Object(WP_Error), NULL, NULL) #1 …/public_html/wp-content/plugins/create-block-theme/admin/class-create-block-theme-admin.php(417): Create_Block_Theme_Admin->export_theme(Array) #2 …/public_html/wp-includes/class-wp-hook.php(308): Create_Block_Theme_Admin->blockbase_save_theme(”) #3 …/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #4 …/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 …/public_html/wp-admin/admin.php(175): do_action(‘admin_init’) #6 …/public_html/wp-admin/themes.php(10): require_once(‘/home/holistud/…’) #7 {main} thrown in?…/public_html/wp-content/plugins/create-block-theme/admin/create-theme/theme-zip.php?on line?73

What else can we try now?

Hello

I updated Create Block Theme to the new version 1.7.0, updated the network, purged the cache but the error persists

Hello @jffng

The site is running PHP 7.4.33 (64bit)

??