Elena

Since we haven’t heard back from you, we believe that your issue is resolved.

We are going to mark this thread as resolved.

Thank you!

Since we haven’t heard back from you, we believe that your issue is resolved.

We are going to mark this thread as resolved.

Thank you!

It seems like you’re using the premium version of our plugin.

As per the WordPress forum policy, we are not supposed to answer premium related questions on this forum. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

Thank you!

Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

Thank you!

Unfortunately, there is no direct option available in the current version of our plugin to achieve your requirement.
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We regret we couldn’t be of more help.

Let me answer your questions one by one.

>>i will like to have more than 1 field in each row, for example like its with first and lastname

You can achieve your requirement by providing the class name?“form-row-first”?for the first field and?“form-row-last”?for the second field in the Wrapper Class field inside the Basic Info tab.

>>also to have the option to put shorter the lenght of some fields to have enough space. it’s this possible?

You can add extra class names with a comma separator in the?Class?field inside the?Basic Info?tab of the field. And you can style the field using that class name from your Additional CSS file.

Thank you!

Glad to hear that!

Could you kindly share the specific issue you’re facing or the exact requirement you’re trying to achieve so we can assist you more effectively?

Further, if your concern is that changes to the checkout page aren’t being reflected, then could you please confirm how your checkout page is configured? Is it using shortcodes or blocks?

If the checkout page is created using shortcode, the fields should be added and updated in the Classic Checkout Fields section.

If your checkout is configured using WooCommerce Blocks, the fields should be added and updated in the Blocks Checkout Fields section.

Kindly confirm this from your end. Looking forward to hearing from you!

Thank you!

Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

Thank you!

Could you please confirm how your checkout page is configured? Is it using shortcodes or blocks?

If the checkout page is created using shortcode, the fields should be added and updated in the Classic Checkout Fields section.

If your checkout is configured using WooCommerce Blocks, the fields should be added and updated in the Blocks Checkout Fields section.

Kindly confirm this from your end. Looking forward to hearing from you!

Thank you!

We believe that the issue might be due to the removal/ disabling of the country fields from the billing or shipping sections. Please be informed that when you provide validation for the state field or zip code field in any section, it is mandatory to have an active country field. You can resolve this issue by creating the?billing_country or shipping_country?field.
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If you don’t have a country field then please verify after adding it.
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Further, if you are selling your products only to few countries and you don’t want to let the customer select other countries from the checkout page. Instead of deleting the default country field, you can achieve your requirement by navigating to?WooCommerce>>Settings>>General>>General options>>Selling location(s), select the option?Sell to specific countries?and select the Countries as per your requirement.
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Please note that it is recommended not to remove or override the default WooCommerce fields.

Thank you!

Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

Thank you!

As a follow-up,

We wanted to check in regarding the solution we provided through our ticketing system for the issue with autopicking the state based on the pincode.

Could you please confirm if everything is working fine now on your checkout page?

Since we haven’t heard back from you, we believe that your issue is resolved.

We are going to mark this thread as resolved.

Thank you!

Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

Thank you!