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Viewing 4 replies - 106 through 109 (of 109 total)
  • Elena

    (@elenathemehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

    Elena

    (@elenathemehigh)

    We believe our technical team has adequately addressed your question.

    We are going to mark this thread as resolved.

    Thank you!

    Elena

    (@elenathemehigh)

    Hi,

    We can see that you have already raised a ticket regarding this issue, and we believe that our technical team has adequately addressed your concern.

    Thank you!

    Plugin Support Elena

    (@elenathemehigh)

    Let me answer your questions one by one.

    >>Is there any chance at all that your plugin can alter this 3rd party plugin in any way? My gut tells me that it’s impossible but I’d still want to know as WordPress is very fiddly sometimes and I want to be sure.

    We believe that the current checkout page is created using WooCommerce Blocks. If so,?our plugin is compatible with WooCommerce Blocks and allows you to add or modify fields within the WooCommerce Block-based checkout page.

    To clarify, if you’re using the WooCommerce Block for the checkout, you can create and manage fields directly in the “Block Checkout Fields” section of our plugin, which will display them on that page.? Kindly check and verify the same from your end?

    >>Does the new update that was pushed out today remedy that critical error?

    Yes, the latest update (version 2.1.1) includes a fix for the critical error you encountered. This update also ensures backward compatibility, so updating to this version should resolve the issue. Please go ahead and update the plugin and let us know if everything is working smoothly afterward.

    If you encounter any further issues or have any questions, feel free to reach out, and we’ll be happy to assist you.

    Have a great day!

Viewing 4 replies - 106 through 109 (of 109 total)