ELEXtensions

Hello @francescozig,

Thank you for reaching out! The basic version of the ELEX Role-Based Pricing plugin does not include support for variable product pricing and discounts. This functionality is part of the premium version.

I hope this helps! Let us know if you have any other questions—we’re happy to assist.

Hello @marketingtech ,

Thank you for sharing the details! At the moment, the custom text plugin is designed to add prefixes and suffixes to the product price, not the product name. Hence, it does not support displaying custom text in the product name on the WooCommerce order page.

We appreciate your feedback, and if you have any other questions, feel free to reach out!

Hello @marketingtech,

At present, the custom text option is available on the shop, product, cart, and checkout pages. We understand your request to include this feature on the order page and have shared it with our team for future consideration. Could you please elaborate on the use case for adding a suffix and prefix on the admin-side order page? We believe this feature might primarily serve marketing purposes.

If you have any further questions or need assistance, feel free to reach out. We’re always here to help!

Hello @guillaume72,

Currently, it is not possible to display both prices (with tax and without tax) as we have implemented the option to show the price with or without tax as a separate feature. However, we truly appreciate your suggestion and will share it with the team. Let us know if there’s anything else we can assist you with!

Hello @aawodie,

Thank you for reaching out. Please explain the specific issue you’re encountering on your website when using our plugin. Sharing screenshots that illustrate the problem would be very helpful for troubleshooting.Additionally, please note that our ELEX WooCommerce DHL Express Shipping Method plugin is specifically designed for WordPress-based websites and must be installed on a WordPress site. If your website doesn’t use WordPress, the plugin will not function correctly.

Hello @guillaume72 ,

Thanks for contacting us. The feature?to show tax applied on the products?on the quote form is a premium feature of the plugin.?https://prnt.sc/tz5QUxVdCpmA

Please connect with us through the commercial plugin support link for the premium version related queries.

Hello @francisrodrigues ,

Thanks for contacting us. We’ve been unable to reproduce the attribute visibility issue on the quote form, even with multiple attributes linked to a variation.

https://prnt.sc/Qmhgrm3chB8Q

https://prnt.sc/aLbe62DN1-vA

Please try the following troubleshooting steps:

1. Please make sure you’re using the latest version of the plugin.
2. Deactivate other plugins individually and temporarily switch to the default WooCommerce theme to check for any theme or plugin conflicts.

Feel free to let us know the feedback.

Hello @maxwww,

Greetings!?I hope our latest release?resolved the issue you have reported.?Please share the feedback with us.

Hello @dadosatlas ,

Thanks for raising the same concern to our support team. Our team has?addressed the issue,?as the 404 error is?attributed to?caching on your?website.

Please don’t hesitate to contact us if you need further help or have any questions. 

Hello @maxwww,

Thank you for the additional information. We’ve identified the issue the latest version doesn’t show the regular price strikeout with the discount price for specific variations. This has been forwarded to the development team. We will get back to you with an update soon.

Hello @photooseu ,

Greetings! If the category filter works as expected for all categories except one on your site, it’s possible that there’s an issue connecting the category with the associated products. To help analyze and resolve this, please follow the steps below:

1. Verify the product count linked to the affected category on the product category page. https://prnt.sc/-Dj3P52ZM0Aa
2. On the shop page, apply the category filter and try filtering products by the affected category. Check if all relevant products are displayed.
3. Deactivate our plugin, clear the cache, activate the plugin again, and then try to filter the products using the category filter.

If the issue persists, kindly record a video demonstrating the problem and share it with us. This will help us analyze the issue more effectively and provide a resolution promptly.

We’re here to assist you, so don’t hesitate to reach out!

Hello @toan3cnet ,

We have released a new version of the plugin. I hope you have updated the plugin to the latest. If you come across any issues, please reach out by starting a support thread. Our team is here to help!

Hello @maxwww ,

Thanks for reaching out to us.

1. If you are looking to display the regular price in the variable product price range and show the discounted price after selecting the specific variant then you use the below code snippet.

https://elextensions.com/knowledge-base/display-regular-price-range-discounted-variable-products-elex-woocommerce-dynamic-princing-plugin/

2. If it is calculating the price incorrectly, please share a screenshot of the discount rule and product. This will enable us to check the exact scenario at our end.

3. Could you please share more information about the promotional category scenario to look into the exact concern?

Looking forward to hearing from you.

Hello @vallesierra7,

Thanks for contacting us. As per the current functionality, the plugin applies the minimum order amount rule based on user roles. However, applying a minimum order value based on shipping methods is not a feature of the plugin at this time. I hope this clarifies.

Feel free to reach out to us if you need any further assistance.

Hello @justdave ,

Thank you for bringing this to our attention and confirming that version 3.0.3 resolved the previous error.

While we were unable to replicate the PHP warning on our end, we’ve reviewed the code at the specified line and implemented a fix based on our analysis. A new version with this update will be released soon.

We appreciate your patience and understanding. If you encounter any further issues, please don’t hesitate to reach out.