Hello JNumbaNC,
You need to have an access to your wordpress Database. Did you install your wordpress site by yourself? If so, you may have created your own database on your host server.
Many hosts provides you an access to the database with the “PHPMyadmin” tool.
In PHPMyadmin, go to the “Request” tab on the right hand of the panel (on the left hand you have your db tables list). You should have a block called “SQL request on the base “name-of-your-base” : “
Here your can enter Yuri’s query and press the “execute” button
DELETE FROM wp_options WHERE option_name LIKE ‘bie_status_%’;
As Yuri said the prefix “wp_” can be different, depending on your parameters when you created the base. Generally you have something like wp_yourchoice as a prefix. In PHPmyadmin, as you have the list of your tables, so it will be easy to find it.
Be careful with the quote caracter (‘). For me, a simple copy/paste of the above request didn’t work and I had to pick up the right caracter in a dummy request I built in PHPMyadmin.
Hoping it can help
Elhea