I no longer am using your theme as I said prior and in the email within the “7 day policy” and haven’t done so since I’ve asked for a refund. I am using another theme now which I also purchased and am happy with.
Your theme is not suitable for me. Therefore, I am no longer wasting my time debating with your staff, your staff made the same decision when they didn’t reply to my email. I have given my reasons, you have declined it. Reasons were very reasonable.