DHL as shipping method not found.

  • Resolved girlsquad

    (@girlsquad)


    8 years ago

    I tried to download and installed the free version, but it is not functioning at all. I can’t add the shipping method to the woocommerce. It can’t seem to calculate the shipping rate in the cart. Is it the free version is not updated?

Viewing 5 replies - 1 through 5 (of 5 total)
  • niwf

    (@niwf)

    Hi Girlsquad,

    Please turn on the debug mode in the plugin settings. The debug data will help you to find out the root cause of the problem.

    Also, the rates are not coming because of the erratic test servers of DHL.
    Usually, the test servers of DHL are erratic and do not return rates.

    However, production servers work without fail.

    • This reply was modified 8 years ago by niwf.
    fouadhp

    (@fouadhp)

    I have same problem. I posted debug mode data but no response to me!

    niwf

    (@niwf)

    Hi Fouadhp.

    Please don’t worry. I have replied to your query.

    I have the same problem – – I just started a new thread, then saw this. In our Woocommerce, DHL is NOT listed as a method for us to select even though it’s in there, configured, enabled, etc. The UPS method shows up and is “selectable”, but no mention of DHL. It is listed in some areas (under the main shipping config area), but doesn’t show up where we configure the shipping methods for various shipping zones. What are we missing?

    Thank you!

    @yukon4,

    I have replied this on your thread here

Viewing 5 replies - 1 through 5 (of 5 total)
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