elvism

For anybody who’s having this issue. Please, double-check if the URL you provided in the “General” tab of SC website ends with “/shop”. It must be your <domain.com> w/o anything at the end.

Just submitted a support ticket.

I managed to come up with a temporary solution which is to hardcode the URLs in both email templates from your cloud service straight (app.surecart.com).

Email templates: “Order Confirmation” and “Product Access”

Now, that the two links are corrected/hardcoded, I can safely get to the customer portal https://queen-inas-kennel.com/customer-dashboard.

However, the email generation logic broke again. Tried 3 different emails and got 3 different login codes, none of which worked. Don’t even see info for the POST request in the networking tab. It just refreshes the page once I click “enter confirmation code” and I get back to “login screen”.

In a nutshell, I found a workaround for 2 out of the 3 issues I initially had. Login link just does not work half of the time for some reason. Could you, please, take a look at this?

Tested again with a coupon code for 100% OFF and a new email/customer.

Code generation (for passwordless login) works for the new email/customer. However, the other 2 emails still have the same issues.

Ref:

In the first one, downloading of the file works fine. However, “access our portal” takes me to a 404 (page not found).

Ref to the non-working link: https://app.surecart.com/return_redirects/purchases/cc2d3579-d102-4542-b486-d57c9c5fcdbf?customer_link_id=2b821a4a-641d-47e9-b743-5e3a94904a61

In the 2nd email, thanks for your purchase, the link does not work (also leads to a 404).

Ref to the non-working link: https://app.surecart.com/return_redirects/orders/468ec95e-edda-4974-8fc7-d26368888117?customer_link_id=57fa1e90-019e-4211-b157-b8a1a0615f06 and then redirects to https://queen-inas-kennel.com/shop/surecart/redirect?customer_link_id=57fa1e90-019e-4211-b157-b8a1a0615f06&order_id=468ec95e-edda-4974-8fc7-d26368888117

Hey Thanks. Your initial suggestion didn’t work but after I removed the second “.myfixed” at the end it worked. I also removed the 960px too, as I don’t want anything with PX on my website. PX is not responsive and I avoid it. Thanks again!