eMagicOne

Hi Brian,

Thank you for your review.

Store Manager for WooCommerce is designed to work with the default functionality and may not be compatible with all plugins. Currently, the Index WP MySQL For Speed plugin is not supported by our software.

You contacted our support team, and we suggested submitting a feature request since this plugin is not supported yet. We consider new feature requests for implementation based on the number of requests from our customers, the time required to implement the feature, and the votes the request receives over time. Given that this plugin alters almost all WP/WooCommerce tables, we would need to update our entire software, including manual add, edit, mass actions, generators, import/export, all synchronizations (eBay, Amazon, QuickBooks, Icecat), PDF Catalog Сreator, and more. Additionally, we would need to test it with all supported WooCommerce versions, including the multilingual plugin WPML and multi-store functionality. Considering the complexity and the fact that other customers have not requested support for this plugin yet, it has not been implemented at this time. We appreciate your understanding.

We do offer a 14-day trial version to allow users to fully try the functionality of Store Manager for WooCommerce before purchasing, ensuring it supports all the plugins you are currently using. Our support team is available to answer any questions related to the software.

Regards.

Hi there, does the issue still persist?

Hi,

Thank you for your reply.

Follow this path wp-content/plugins/store-manager-connector/smconnector.php and check if this code is present in the file –

/*
* Plugin Name: Store Manager Connector
* Plugin URI: https://emagicone.com/products/store-manager-for-woocommerce/
* Description: Store Manager Connector is a plugin, intended to connect Store Manager software to your WooCommerce store.
* Author: eMagicOne
* Author URI: https://emagicone.com/
* Version: 1.1.3
* Text Domain: store-manager-connector
* Domain Path: /i18n
* License: GPL version 2 or later – https://www.gnu.org/licenses/old-licenses/gpl-2.0.html
*/

Also, please specify if you downloaded the module here on the marketplace or in our documentation?

The error message you get can also appear if the wp-content folder has a custom name.

Hi there,

Most likely, a plugin archive was downloaded incorrectly.

Try deleting the connector folder in the plugins folder and install the plugin once again.

Hi there,

thank you for your request.

Currently, we’ve postponed the development of Mobile Assistant and its connector due to low interest from customers. and the application can be used as is.

Regards.

Hi there, + 1 vote added!

Hi there,

Thank you for your comment.

Currently, we’re gathering user requests for HPOS support by Mobile Assistant.

The more votes it gets – the sooner we’ll conside this functionality for implementation.

We’ve counted your request as +1 vote.

Regards.

Hi,

thanks for your comment and the update.

Indeed, an image is the issue, we’re going to fix it in the next release of the module.

Thank you for understanding,

Regards.

Hi again,

Thanks for your review.

Mobile Assistant for WooCommerce is intended to work with the default WooCommerce functionality. It does support PDF Invoices & Packing Slips, however, up to version 2.13.1. Further versions were not tested by our technicians that is why we asked you what version you are using.

Again, we do have a task regarding official support of newer versions of PDF Invoices & Packing Slips, it will be considered in future. Since our app is free, we add support of plugins when such functionality gathers enough requests from users.

Our users have faced this error on the older versions of connector and it was fixed on 2.2.4.

Also, as we have mentioned, the latest versions PDF Invoices & Packing Slips (if you’re using higher than 2.13.1) have not been tested, therefore, we cannot guarantee our plugin would work with it properly.

We do have a task to add compatibility in future, it will be implemented depending on the volume of requests compared to other functionality.

Hi there,

Our connector gets images with the help of WordPress, that is, it does not affect links to images, only takes the ready-made ones.

The image links are generated on the WordPress side using the wp_get_attachment_image_src() method.

Hi,

thank you for the provided details.

Our Mobile Assistant is compatible with WooCommerce PDF Invoices & Packing Slips up to v.2.13.1, do you have a higher version of the plugin?

Hi there,

thank you for your request and for the provided details.

Are you facing this error on the latest version of the module 2.2.4?

If the version’s older, please update it and let us know if it occurs again.

Regards.

Thank you for your reply.

The messages are related to the WordPress update but do not worry, they don’t affect Mobile Assistant or website functionality.

This inconvenience will be eliminated in the next connector release.

Regards.

What about WordPress?