emanuele2783

Actually I deleted the plugin Page scroll to id and it still works fine now, so I suppose my theme already offers such scroll?!
Thanks a lot anyway for your help

Yes now it works, thank you very much.
It works also when the plugin Page scroll to id is deactivated, is that normal?

The page is this:
https://www.tenerife-trips.com/product/water-sports/jet-ski-tenerife/

The button is the one “PRICES” in the middle of the page just below “SCHEDULE & PICKUP SERVICE”.

Basically the idea is to take users to the prices at the bottom of the page when they click that button.

I have called “prices jet ski” the element ID of the empty space just above the yellow area where the prices are. Then I put as URL of the button “#prices jet ski”.
I can see that it works, but it jumps to the point not scroll (it works even when the plugin Page scroll to id is deactivated).

Hi, do you have any possible solution for me? Thank you

Yes of course, here is the website:
https://www.tenerife-trips.com/

Ideally I would like to put the popup in the calendar of each product in each language.

Now I am testing putting the popup only in the product “scuba diving” in English, here the link:
https://www.tenerife-trips.com/product/water-sports/diving-tenerife/

Thanks a lot for your reply
Regards

I solved the problem myself, for next cases tell them they have to whitelist all the IP of Redsys in the Firewall section of Cloudflare.

Thank you. Bye

I am using the free version

I already tried that, it does not work.

As far as I understand I have to create a page rule in cloudflare.

Do you know anything about that?

I went in the section you said and I don’t see what you are asking to check, here is all I see:

Fecha y hora 28/01/2020 15:12:09
Comercio 346859580
Terminal 1
Descripción Pedido 48983
Fecha de sesión 28/01/2020
Tipo de operación Autorización
No pedido 799000048983
Resultado operación Autorizada
Noautorización 309633
Importe 0,10 EUR
Importe devuelto 0,00 EUR
No sesión 1
Tipo de pago ServiRed-Finanet
Moneda EUR(978)
IP 90.170.202.230
Pais de conexión Espa?a
Código tipo operación 0
Permite devolución Si

Fecha y hora28/01/2020 15:13:14Tipo notificaciónHTTPModo de comunicaciónSíncronaResultado operación0000Cod. respuesta servidorError (Server returned HTTP response code: 403 for URL: https://www.tenerife-trips.com/?lang=es&wc-api=WC_Gateway_redsys)Destino notificaciónhttps://www.tenerife-trips.com/?lang=es&wc-api=WC_Gateway_redsysDatos notificaciónDs_SignatureVersion=HMAC_SHA256_V1&Ds_MerchantParameters=eyJEc19EYXRlIjoiMjglMkYwMSUyRjIwMjAiLCJEc19Ib3VyIjoiMTUlM0ExMyIsIkRzX1NlY3VyZVBheW1lbnQiOiIxIiwiRHNfQ2FyZF9UeXBlIjoiRCIsIkRzX0NhcmRfQ291bnRyeSI6IjcyNCIsIkRzX0Ftb3VudCI6IjEwIiwiRHNfQ3VycmVuY3kiOiI5NzgiLCJEc19PcmRlciI6Ijc5OTAwMDA0ODk4MyIsIkRzX01lcmNoYW50Q29kZSI6IjM0Njg1OTU4MCIsIkRzX1Rlcm1pbmFsIjoiMDAxIiwiRHNfUmVzcG9uc2UiOiIwMDAwIiwiRHNfTWVyY2hhbnREYXRhIjoiIiwiRHNfVHJhbnNhY3Rpb25UeXBlIjoiMCIsIkRzX0NvbnN1bWVyTGFuZ3VhZ2UiOiIxIiwiRHNfQXV0aG9yaXNhdGlvbkNvZGUiOiIzMDk2MzMiLCJEc19DYXJkX0JyYW5kIjoiMSJ9&Ds_Signature=H3cAC5X8lmQ29POBbXI1BgxAcphFuUpjmKmh0SEAdR8=

Fecha y hora28/01/2020 15:13:14Tipo notificaciónE-MailModo de comunicaciónAsíncronaResultado operación0000Cod. respuesta servidorCorrecto (OK)Destino notificació[email protected] notificaciónDs_TransactionType:0; Ds_Card_Country:724; Ds_Card_Brand:1; Ds_Date:28/01/2020; Ds_SecurePayment:1; Ds_Order:799000048983; Ds_Hour:15:13; Ds_Response:0000; Ds_AuthorisationCode:309633; Ds_Currency:978; Ds_ConsumerLanguage:1; Ds_Card_Type:D; Ds_MerchantCode:346859580; Ds_Amount:10; Ds_Terminal:001; Server URL: sis.redsys.es

Hi,

I deactivated wordfence and made an order to see if the notification message goes through, but I did not. I still have the same problem, so it looks like wordfence has nothing to do with this issue.

What else could it be?

I use cloudflare and wordfence, I had this problem before with orders coming from the English version of the page, cloudflare was blocking the notification message, so basically I contacted Redsys and got the DNS and add them into clodflare whitelist and since then it worked properly, but now with the translation it does not.

Here is the DNS Redsys sent me:

195.76.9.187
195.76.9.222
195.76.9.117
195.76.9.149
193.16.243.33
193.16.243.13
193.16.243.173
194.224.159.47 Puerto: 443
194.224.159.57 Puerto: 443
195.76.9.187 Puerto: 443
195.76.9.222 Puerto: 443