emmav22

We changed the urls back to the original urls in wp options as we found online. Is there anything we can do now? This is for a school project. @sterndata

I’ve never seen so many errors in my life. @sterndata

It seems to be the same one everytime though

>> [Mon May 23 17:34:25.075050 2022] [core:error] [pid 54223:tid 140246209406720] [client 82.143.93.204:52793] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace. <<

• This reply was modified 2 years, 6 months ago by emmav22.

Okay I’m so sorry @sterndata but it seems we don’t have fixed the issue entirely.

I had to change the password of phpmyadmin because we didn’t know the password in directadmin, then changed both the wordpress url and the site url in wp options in phpmyadmin, then changed the password in wpconfig in the file manager so it would be correct.

We can now access the wordpress dashboard again.

However on some browsers or computers/phones we can’t seem to access the website at all. And on others we can, but we aren’t able to select anything from the drop down menu’s, if we click on a subcategory we just get the internal server error message again.

I don’t know if you can access the website or not. Is this possible because of the changes and the website needs some time to adapt back?

Kind regards

@sterndata We seem to have solved the issue. Thanks for all your help.

I can’t seem to find wp-config.php @sterndata

Okay @sterndata

I’ve been able to access both directadmin and phpmyadmin now, I can’t seem to find where to solve the issue right now. I can’t find a wpconfig file in phpmyadmin.

Vimexx won’t help me as they say the hosting is their responsibility but the making of the website isn’t.

Hey @sterndata

I’m the boyfriend of OP, it seems to me that they don’t even have a hosting control panel. That’s why I’m struggling with this. They bought the domain through a website and there is no way for me to access either phpmyadmin, cpanel or anything remotely close to that. I don’t know where the host is…

Thanks for your quick reply @sterndata

We’ve been trying this, however, when loading the wp-config page, we just get a blank white screen.