Pius Ekhaeyemhe

Thanks, Mike. I’m sticking to manual update for now. It works for me. There’s a folder that cannot be deleted during the automatic update. The 5 minute waiting period may work but my best solution is to download the plugin manually, and copy all the files into the si-contact-form folder, then activate the plugin in the admin panel.

Andrea, sorry to hear what you’ve gone through. You may be having a different issue, or you might have written over something you shouldn’t have. Anyway, you may need to restore your site from a backup, hopefully you won’t lose a great deal of your content. If you don’t have a backup of your site, ask your hosting company for help.

Another option is to manually download the new version of the plugin and overwrite the existing files in the si-contact-form plugin folder.

This problem starts when you make changes to the plugin options especially when you add extra fields. It doesn’t matter what version of php you’re running. I’ve got about 25 different wordpress sites that use this plugin. They all work except on two sites. If you add an extra field, the plugin will not update.

The only way I could get around it was to delete the si-contact-form folder (if it lets you) and reinstall the plugin again. My options remain unchanged even after the new install. I’ve stopped updating this plugin because of the issue.

This is a very good plugin, and would be great if this issue could be resolved.

I had the same issues with one of my websites and was able to fix them following the steps here:
https://www.ads-software.com/support/topic/266008

Hope it helps,

empius

Detroiter, I followed your steps and it took care of the problem. Thanks for your help!

empius

To add to what numeeja said, you have the choice to change your username during the installation process from “admin” to something you like, so you don’t have to create a new user after the installation.

[Sig Moderated – See forum Rules] (JC)

I had this issue on one of my sites. I found the phrase on the comments.php file in the theme folder.
I commented out the entire line as follows.

Before:
<?php else : ?>
<p class=”nocomments”>Comments are closed.</p>
<?php endif; ?>

After:

<?php else : ?>
<!– <p class=”nocomments”>Comments are closed.</p> –>
<?php endif; ?>

That took care of it.

Hope that helps.

Pius
nigeriaworkers.com