Sphere Plugins

Hello,

We can understand the trouble you went through, its not that we are not looking to provide genuine support but we were just unaware of this support ticket.

Today morning we had replied to your ticket already, please provide us with the access needed to get your issue fixed.

Once again our apologies for the trouble you felt. Please provide us the needed access detail as we want to fix this more than anything and want to provide good support.

Thanks

please fire up below query to your database to successfully add category maps :

alter TABLE wp_eo_wbc_cat_maps ADD discount VARCHAR(20) not null DEFAULT ‘0%’ AFTER second_cat_id

where wp_ is your database prefix, so be careful.

• This reply was modified 5 years, 11 months ago by Sphere Plugins.

sorry for inconvenience caused to you, the problem is with your database access and thus plugin cannot update certain table.

we are currently working on it, and optimizing our plugin for best performance.

if you can send us access to your database we can fix it faster:
1 give me admin access to wordpress
2 give me db access if possible

OR run below SQL query to your Database:

1 “alter TABLE wp_eo_wbc_cat_maps ADD discount VARCHAR(20) not null DEFAULT ‘0%’ AFTER second_cat_id”

We are considering adding this button in upcoming update.

In order to select your ‘Diamond’ please click on image of ‘Diamond’ or on the label area.

• This reply was modified 6 years ago by Sphere Plugins.