Ed Phillips

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  • Hi again Philip,

    A little more info that may help.

    I spoke via email with the original author of the plugin, David Bullock who is a principle at Memberium. He is not longer responsible for the plugin and did not write the updates 1.2 and 1.3 that are not working.

    They very well may have hired a different 3rd party to write or fix it if they did not perform the work internally.

    Thank you for sharing any updates you might get.

    Ed

    Philip,

    I had the same issue and registered my problem with Infusionsoft as they are the authors of version 1.3.

    They have not updated the plugin to fix this issue.

    The only workaround I found was to go back to version 1.1 which seemed to work fine.

    I am an Infusionsoft Certified Partner, but certainly not a coder so I don’t have a clue on how to edit or repair Version 1.3.

    My suggestion is to register a complaint with Infusionsoft and see if you get a different response that what i received.

    Good luck,

    Ed

    Thread Starter Ed Phillips

    (@ephillips)

    Thanks reginahott.

    Where I confused is that the update occurred one week ago. If a plugin is no longer current or active then why would you put out a new version? And worse, why would you put out a new version that does not work.

    I insisted that they file a support ticket for me as a customer. If anything positive comes of it, I will report it.

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